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  1. C

    Distinctive Ring on Queue or Call Center

    Thanks for the response I am hoping for an audible solutions as most of these users are not next to their phone. Something really annoying like Red Alert from Trek :)
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    Distinctive Ring on Queue or Call Center

    Does anyone know a way to add distinctive ring to a call center queue? While I'm sure there's a way to add the alert_info SIP information from the FreeSWITCH side, I'm looking for a way to accomplish this through the FusionPBX GUI. Modifying the Dial Plan is an option too, but not preferred...
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    softphone recommendations

    How did you provision it using a QR code?
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    voicemail_ivr.conf.xml not behaving as expected

    It is a new install. I did get a fix by following the upgrade procedure (removing all the voicemail xml files and then letting fusion put new ones back)
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    Announce Sound and Exit Key Issue

    I have had the same issue. 4.4.11 Git Information Branch: 4.4 Commit: 31dc94f37278a0d8f144b4ed56baab508444cf3e
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    voicemail_ivr.conf.xml not behaving as expected

    The IVR presenting options to the user does not match the options in etc/freeswitch/autoload_configs/voicemail_ivr.conf.xml. Specifically when a user presses option "5'" to delete the voicemail, they perform a callback (supposedly option "7"). We have updated the xml file to match the ivr...
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    Create Dialplan condition to skip pin code on conference call

    I'd like to modify the dial plan of a conference call to skip the request for the PIN Code based on the extension calling. Specifically, the conference phone in the room that this bridge is set up for. The pseudo code seems simple enough, but I'm struggling with it anyway. Here's the...
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    Creating focused administrative group

    I'm getting around to creating groups that have granular permissions to configure and administer certain functions within FusionPBX. The goal is to offload some of the admisttive work to users that are closer to needs. Right now its simple, obvious groups, like receptionists (operator panel...
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    Date & Time Conditions stuck in GMT Timestamp?

    Any update on this? I have also found that 4.4 does not pay attention to the timezone when calculating the offset. My fix has been to set the Day & Time schedule to UTC but this is not very intuitive.
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    Kamailio/FusionPBX and Microsoft Direct Routing Integration

    Did the conversation about integrating FusionPBX into MS Teams ever go anywhere? I'd be interested in pushing that development effort forward.
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    Destination missing

    Neither do super admins
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    Fusionpbx Auto dialer for Voice Broadcast

    Was there any follow-up on this topic? I am also looking for a call-broadcast solution.
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    TLS and webrtc enablement

    This is most likely an issue with the PolyCom's Root CA certificates installed. I'd recommend updating the phone to a newer firmware. They add in new CAs with later firmware. You may also add the Root CA to your application profile directly on the phone. Without more info on the phone...
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    Yealink Firmware Upgrade with 4.4

    I have this working on several systems... just not this one. I have factory reset all the phones involved (T42s, T41s, T46s, T46g) with no luck. The firmware upgrade does work. The problems is that I have to put a manual string in the provisioning template to get it to work. I guess I...
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    Yealink Firmware Upgrade with 4.4

    Don't know if I'm the only one to have this problem but I've had a heck of a time getting the phones to upgrade their firmware. I'm not sure where the problem is sourced, but it acts like a malformed url is being passed to the phone. Below is excerpt from the provisioning template (it happens...
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    Provisioning Forum

    I personally have had many questions / problems to solve to make my phones to work that way "I" want. I've also seen many of the threads get co-opted by users that have questions more akin to a make and model question that a PBX one. I would be an excellent forum to field provision template...
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    Autoprovision Admin Password Set Fails

    This is a confirmed bug by Yealink. It's been a while since I opened the case with them and they haven't done anything to my knowledge. It has to do with the admin name and password being set at the same time. Basically, when the phone changes the name during the provision process it no...
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    Phrases not working

    Thanks for the response, but I'm not sure what you're referring to. I have reviewed the docs (https://docs.fusionpbx.com/en/latest/applications/phrases.html?highlight=phrases and https://media.readthedocs.org/pdf/fusionpbx-docs/latest/fusionpbx-docs.pdf) and don't see anything that would...
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    Phrases not working

    It does not seem that the Phrases function is working. When initiating a Phrase through the IVR there is no playback. This is a simple, single wav file, test of the Phrases functionality and to leverage it for more complex tasks. As both the Phrase and the system recording the phrase call is...
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    Requiring a PIN number for outbound calls

    Is there any way to filter the PIN Numbers? I have been able to get it to work but having one pin# give access to every/any feature that is secured by pin_number=database.