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  1. R

    Bulk Calling on Fusion

    Hello , does the Bulk Calling Function on Fusion work in the same fashion as a Predictive Dialler? Regards, Rishaard
  2. R

    Fusion PBX Bulk Calling

    Hello does Fusion PBX have Predictive Dialler capabalities?
  3. R

    Fit for Purpose

    Hello I would like to know from not only a traditional Inbound CC but also an OMNI channel CC that Fusion is fit for purpose in effectively managing an Inbound CC that gets offered about 174 000 Calls pers her with Multiple Skills and a total of 50 CC agents
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    Fusion PBX Call Center Function

    Hello , I am new to Fusion and normally have worked with Aspect. Genesys and those ACD systems. For an Inbound Call Center, what is the best ring strategy to use that mimics skills-based routing like an ACD? Rishaard