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  1. Vin

    Call Dropouts due to no Comfort noise

    Resolved by adding the following Channel Variables: "bridge_generate_comfort_noise" (True) "send_silence_when_idle" (True) note: i had stupidly come across, and tried this in the SIP profiles, however this doesn't work. Channel Variables is where it's at.
  2. Vin

    Call Dropouts due to no Comfort noise

    So a bit of an update on this. i had a look at some of the other contexts on the pbx which have no issue, and compared the CDR to a call that dropped out. attached are the findings. Columns A-B are the variables and values for the call that has no issue Columns C-D are the variables and...
  3. Vin

    Call Dropouts due to no Comfort noise

    Hi Thanks - yes, restarted the gateway. Should the external SIP profile also be configured with the supressCNG and VAD configurations?
  4. Vin

    Call Dropouts due to no Comfort noise

    just an update on this: the telco on the other end highlighted that from their end they are not recieving any RTP when the call is on mute. they check for this every 15 seconds, which is why the call ends after a max of 30s Just wondering if anyone can comment on if the comfort noise can be...
  5. Vin

    Call Dropouts due to no Comfort noise

    cheers, the SIP provider did a P-Cap, and found that the header being sent included codec 13 (comfort noise), but mentioned that the moment i hit the mute button, the RTP traffic stopped (no comfort noise after this). Sorry, it's not the provider cutting the call off, it appears to be the...
  6. Vin

    Call Dropouts due to no Comfort noise

    Hi All, long time reviewer, first time poster.. We've setup a fusionPBX (4.2.2) instance, with built in extensions for one context, as well as multiple other contexts to serve as pbx's for some of our clients who run Skype (i've walked in to a non-supported environment - i know :( ) our skype...