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I resolved this but I have no idea what the issue was. Apart from calls going to VM I found 1. Outbound calls were rejected by the registrar 2. The invite on inbound calls showed the authid not the did 3. Some handsets just wouldn't provision In the end I gave up, deleted the domain and created...

Set up a new domain, added gateway and handsets. Inbound calls alert handsets and calls are answered, outbound calls work. All internal calls go to voicemail and I can't see what the issue is. DND isn't on otherwise inbound calls wouldn't alert. There are several other domains on the same server...

Got an odd issue with time conditions and IVR. Time condition transfers calls to an IVR depending on time of day. When the call is sent to the IVR it only responds to DTMF after the greeting has played in full. But if I dial the IVR directly I can interact with the IVR immediately without...

I like Ringotel too. Provisioning is straightforward and although it is a subscription model the costs are tiny

It's not the template that's the issue. If you read my comments you can see that when users, extensions and devices are imported one or more of them are not enabled despite true being in the enabled field on the import. You can see this from the conditional in the template {if $row.enabled ==...

Yes the field name is device_enabled' and after import the device shows as enabled. That is enabled shows as true. However as I said the device provisions with account 1 disabled. Looking at the $account array passed to the provisioning template enabled is NULL This is the relevant entry from...

Yes, done that in the original import

Setting up a number of devices so tried importing. In order I imported users, extensions, devices then vm. All seems ok until I provision a handset. It works ok but the account is disabled. Doing some digging on the template it seems to be that the 'enabled' setting passed to the templates is...

New to FusionPBX but experienced VoIP engineer and experienced with Grandstream. Provisioned a GRP2612 from Fusionpbx, calls working in and out but there's no audio either way when I call the GRP2612. I can get audio with a softphone though. If I reset the 2612 and enter the sip account details...