Search results

  1. W

    Outbound call no audio after video enabled

    Hi, I followed this to enable video, but after that I couldn't hear voice and call drop after 32 seconds.. I tried to disable the video and the outbound call become normal.. what did I do wrong?
  2. W

    CNAM for outbound call

    Hi, I'm trying bulkVS and I follow this but that's for Inbound, my use case is for Outbound call, I expect to show caller name instead of caller id at the recipient end, anybody had experienced on this?
  3. W

    Enabling Video Call

    I''m trying to enable video call feature, I have added: H264 to: Advanced -> Variables and check if the H264 module loaded and do systemctl restart freeswitch but there is no H264 in the result of sofia status profile internal what did I miss?
  4. W

    Outbound Call Privacy not working

    Hi, I'm trying to outbound call privacy by adding *67 on the outbound dialplan as below, and set the Caller Id In From to false (Gateway -> Advanced), it works properly for internal call but it keeps still showing the gateway caller id number for external call, what did I do wrong? or is this...
  5. W

    Call Center Reporting & Web phone app

    Hi All I’m looking for a FusionPBX Call Center Reporting app (paid or free) can help me to: - Multi Domains - Embeddable in the Fusion Dashboard - Queue and Agent detail reports & dashboard - Queue and Agent summary reports & dashboard - Agent web phone (with internal chat) I also welcoming...
  6. W

    Zoho CRM Integration

    Hi, I'm looking for an app (commercial or free) that can help us to integrate FusionPBX and Zoho CRM, any body can give me an adivce? thanks
  7. W

    SIP PBX integration

    Hi, I have a SIP PBX (Yealink) located on IP 1.2.3.4, how to call ext. 101@1.2.3.4 from ext.105 in FusionPBX? Anybody had experienced on this? Thank you Win
  8. W

    Zoho CRM Integration

    Good day everyone! anybody had experienced to integrate FusionPBX with Zoho CRM? What module should we use?, please share the info for both Paid and Free Zoho Integration module. Many thanks Win
  9. W

    DNC - Do Not Call List

    Good day everyone, Call Block supposed to work on both In and Outbound calls, why? because there is 2 direction options (In/Outbound). I set 0817145779 in the Call Block with Outbound direction, I expect none would be able to call that number. What I have done: - Call Block Direction...
  10. W

    Inter domain dialing

    Hi, How to do inter domain dialing, ie: I have 2 domains: domain_A (ext. 100 - 105), domain_B (ext. 100 - 105), how to being able to call inter domain between ext. 100 @domain_A to ext. 105@domain_B? I have read this but I'm not sure if it's still valid since that thread was 2017 (it's almost 7...
  11. W

    MOH per tenant

    Hi, is there any way to create MOH per tenant? thank you
  12. W

    Call block not working

    Hi, I'm trying outbound call block, but it's not working, I have following a thread here, someone there suggested that move the call_block's order from 40 to 26, I have tried it but I still able to call the number. any body had experienced on this?
  13. W

    CDR Report

    Hi, can anyone here explain from the enclosed CDR report, I marked with red rectangle, my understanding is it's 14hours, is it a bug or my understanding is wrong? thanks in advance
  14. W

    API for enable/disable extension and domain

    Good day everyone! anybody can share the API doc for the following: Enable/Disable an extension Enable/Disable a domain Add/Edit/Delete extensions Many thanks in advance Win
  15. W

    MOH per Ring Group

    Hi, How to play specified MOH in a ring group? ie. Ring Group 1 --> MOH for RG-01 Ring Group 2 --> MOH for RG-02 so when the user sitting on RG-02 and they hold the call then MOH RG-02 would be played any idea for doing this?
  16. W

    How to renew Letsencrypt

    Hi, This might be a stupid question, but I really don't know how to renew Letsencrypt since I installed Letsencrypt from the source that I got from /usr/src/fusionpbx-install.sh/debian/resources# usually I use certbot-auto renew but now I didn't find certbot-auto in FusionPBX installer package...
  17. W

    mod_commands.c:757 nat_map API called while NAT not initialized

    Hi I'm new to FreeSWITCH, I'm trying to: fs_cli nat_map status but it returns: mod_commands.c:757 nat_map API called while NAT not initialized what I missed? I need advice, thank you so much in advance.
  18. W

    NAT misconfigured symptoms

    Hi, my FusionPBX has NAT misconfigured symptoms: (Outbound call drops after 32 seconds and no audio) Re to: https://docs.fusionpbx.com/en/latest/additional_information/nat.html what I have done: - internal sip profile --> I set external_rtp_ip and external_sip_ip $${local_ip_v4} and enabled...
  19. W

    strip and add digit before outbound call

    Hi, Sometimes the user dials with country code (62 or +62) and they might also dial 0, for example: 628112345678 or +628112345678 or 08112345678, question: How to strip the digits and add 0 as the prefix if they dials with 62 or +62 and add 1 digit 0, so in my case above: if they dial...
  20. W

    Outbound routes

    Hi, I create a Dialplan by following the manual doc and the Youtube tutorials for the Outbound routes with 3 expressions (9, 10, and 11 digits) ^(\d{9})$ ^(\d{10})$ ^\+?(\d{11})$ when it saved, it generates 2 outbound routes named: call_direction-outbound with order 022 the xml is empty...