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    Recording before ring group

    Hi I currently have anIVR configured that's working well. It currently says press one for sales, two for accounts etc. I would like is when a caller enters the IVR and presses 1 for sales they hear a second recording that says 'we are transferring you through to sales' Any idea how we...
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    Pause needed while off-hook dialing

    Hi Guys I have an issue whereby if I dial (off-hook) an outside number starting with 0121 I get the busy tone. If I dial the number whilst on the hook or via a softphone the call goes through. I'm guessing I need to somehow delay the dialing with a pause or something? The system dials 012 as...
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    Mac Telephone Call problems

    Hi Guys We've been evaluating FusionPBX for some time now and it really does work well. We've got a strange issue where the Apple Mac VoIP client (Telephone 1.3.1) is unable to dial outside numbers. Dialing internal extensions work fine but external calls timeout. Other clients such as Zopier...
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    MOH Upload completing but not showing

    Hi I'm trying to upload a 16bit 32kHz mono wav file into MOH, the upload completes but the new MOH wav is not shown. I've checked upload_max_filesize and post_max_size in php.ini (these are both set to 80mb as default) I'm running version 4.2.3 Has anyone else seen this in 4.2.3? Many Thanks...
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    Virtual Extension

    Is there a way to add virtual extensions? ie extension 2222 to call external number?
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    Upcoming Admin Training

    Hi I've fired a few emails to support but yet to have a reply. Just wondering if there are any upcoming admin training dates (other than the 28/29th Aug) I would like to get booked on asap Best Regards Adam
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    Hotdesking

    Hi Guys Is Hotdesking still a feature in the latest release? I've not come across any detail about it whilst searching. Best Regards Adam
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    externap_sip_ip when in 2 node HA Cluster

    Hi Guys I've just set up the simple 2 node cluster, followed the guides and its up and running. I have one question though. Our deployments are behind a firewall, so we NAT SIP and RTP traffic onto the pbx via our gateway. For voice to work we have to configure the external_rtp_ip &...
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    Multi, Multi Tenant

    Hi Guys I'm looking for help configuring multi tenant, I want my tenant to be able to create tenants of his own, so he is able to see his account and all the tenants he looks after, but not others that he doesn't. I've searched around but not found what I'm looking for. Can anyone advise or...
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    Hello!!!

    Hi Guys Just a quick intro, I'm Adam, looking to learn a bunch about FusionPBX so please bare with me. Just implemented my first server and looking to expand my knowledge of it. Cheers :-) Adam
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