Hello, when I try to transfer with * 4 in incoming calls, the transmission tone to the outside caller makes the person who will transfer the call to a different extension listen to music on hold. When I do the same thing the opposite For example, when I call an internal mobile number, I can put it on hold with * 4 and transfer from the inside to any internal without any problem.
The person I call listens to music on the wait and I can transfer the call to a person inside. What is the reason I cannot make the same situation on incoming calls?
The person I call listens to music on the wait and I can transfer the call to a person inside. What is the reason I cannot make the same situation on incoming calls?