Hi all,
I am having a bizarre issue that arose after precisely 0 changes to this box. Whenever a call is attempted to be transferred, whether it's automatically from an IVR, or manually by an end user, the call is dropped, or never established. I've also been able to recreate this behavior by having end users attempt to dial eachother by extension. The handsets ring, but a call is never established.
Outbound calls work fine, follow-me (forwarding to cell phones) work fine. All IVRs play fine, and receive the correct DTMF inputs fine. Gateways are fine. Confirmed end-users firewalls have whitelisted all traffic from PBX WAN IP, and can even see all traffic being allowed in logs. The server has been rebooted.
I am having a bizarre issue that arose after precisely 0 changes to this box. Whenever a call is attempted to be transferred, whether it's automatically from an IVR, or manually by an end user, the call is dropped, or never established. I've also been able to recreate this behavior by having end users attempt to dial eachother by extension. The handsets ring, but a call is never established.
Outbound calls work fine, follow-me (forwarding to cell phones) work fine. All IVRs play fine, and receive the correct DTMF inputs fine. Gateways are fine. Confirmed end-users firewalls have whitelisted all traffic from PBX WAN IP, and can even see all traffic being allowed in logs. The server has been rebooted.