Call Parking hangs up call

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bigfishvoice

New Member
Oct 14, 2016
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We have a issue with call parking. Here is the situation. A caller calls in and is placed in a park slot. Later retrieved from the slot, spoken to, and then reparked back into the same slot. As soon as it is parked the call is hung up. We are running version 4.2.4 and using the park.lua script to handle the parking. If the caller is parked in a different slot, the call is parked without issue.

We have another server running 4.3.4 using the same park.lua script and transferring a call back to the same park slot works fine.

I've review the park.lua script on both servers and they are identical. Don't see any other differences in the settings.

Anyone have a suggestion besides upgrading to Master?
 

DigitalDaz

Administrator
Staff member
Sep 29, 2016
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Look in the logs and see if you can get a reason for the hangup.
 

yukon

Member
Oct 3, 2016
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I have the same problem on an older version of 4.3.x I would guess somewhere along the line something changed to fix it.
 
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