No Music when Parked but Music when caller on Hold

[bradgarrison]

I would like to have music play when a caller is parked or if they are on hold. We have several Yealink T54W phones programmed with Park1 and Park2 buttons (The button programming is below) If I pick up the Yealink headset and push the Park 1 or Park 2 button I can hear Music on Hold. If a call comes in and I put the caller on Hold, they can hear the Music. However, if a call comes in and I park the caller on Park 1 or Park 2, they do not hear the Music on Hold, instead it is just silent. I see a lot of posts on here but none that talk directly about this. Does anyone know how to make sure parked callers hear the Music on Hold?

First Button
Category: Line
Yealink: Call Park
Line: 0
Value: park+*5901
Label: Park 1

Second Button
Category: Line
Yealink: Call Park
Line: 0
Value: park+*5902
Label: Park 2

 

[midwestvoip]

I think I got this working by going into the dialplan manager, 'valet_park' dialplan and changing the 'valet_hold_music' line to:

valet_hold_music=local_stream://<domain>/<music on hold category>

 

[bradgarrison]

Thank you, claritytech, that worked.