I want to create a ringgroup-ish call center queue to with delay. How do I reuse agents in the call center queue? Like call agent 1 after some time call agent 1 and agent 2.
In call center queue I set Tier Rule Wait Second to 1. It still take some time to go to the next tier level.
In call center queue I set Tier Rule Wait Second to 1. It still take some time to go to the next tier level.