Hello,
Does anyone know how to change the length of time a fifo queue will ring the logged in agents for?
At present on my system, the phones only ring for about 5 seconds on each cycle round.
Any guidance gratefully received.
Adrian.
Does anyone know how to change the length of time a fifo queue will ring the logged in agents for?
At present on my system, the phones only ring for about 5 seconds on each cycle round.
Any guidance gratefully received.
Adrian.