Call rings twice on the phone

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MTR

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Oct 25, 2017
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I did an upgrade from ver 4.4 to the master latest version,

user are reporting that now instead of the call going to voice mail after the timeout period (30 seconds) it will show on the phone a missed call but right away start ringing again for another 30 seconds before it goes to VM

anyone?
 
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krishanodedra

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Jul 17, 2018
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MTR said:
I did an upgrade from ver 4.4 to the master latest version,

user are reporting that now instead of the call going to voice mail after the timeout period (30 seconds) it will show on the phone a missed call but right away start ringing again for another 30 seconds before it goes to VM

anyone?
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Yes I am running into the same issue as well. Haven't figured out a fix yet.
 
DigitalDaz

DigitalDaz

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Thanks for making us aware. If you actually want people to help you, you may want to start posting some logs. ;)
 
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krishanodedra

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Just checking in. We are still having this issue.

Version4.5.7Git InformationBranch: master
Origin: https://github.com/fusionpbx/fusionpbx
Status: Your branch is up-to-date with 'origin/master'. +0 days ago
Project Path/var/www/fusionpbxSwitch Version1.8.4 (64bit)Operating System Information Operating SystemDebianVersion9.9
 
M

MTR

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Under dailplan check if you have 2 dailplan with the name vociemail
 
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krishanodedra

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MTR said:
Under dailplan check if you have 2 dailplan with the name vociemail
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Yes I do, both have a number [ext] but one value is the external dns name of our server and the other one say's ${domain_name}

Both are enabled.
 
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krishanodedra

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krishanodedra said:
Yes I do, both have a number [ext] but one value is the external dns name of our server and the other one say's ${domain_name}

Both are enabled.
Click to expand...

OK! setting them to false didn't work but once I deleted the extra entries it’s working again.

Thanks for your help!
 
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MTR

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The disable didn't work cause you didn't refresh the cache

However it's safe and the right thing do delte it
 
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