Gateway Not registering

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kiran870

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Feb 4, 2019
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Hi Guys am new to fusionpbx am unable to find the issue on gateway it is pinging fine and traceroute is fine but registering is not happening please help me
 

Vishal Pai

Member
May 2, 2017
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Please check whether you are using proper credentials in the gateway section. Also add IP of the PBX at provide side if they required whitelist of IP.
 

kiran870

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Feb 4, 2019
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I have tried the above steps but still its same
2019-12-10 12:22:11.152220 [ERR] mod_sofia.c:4702 Invalid Gateway
 

Adrian Fretwell

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Aug 13, 2017
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My advice to you would be, read about, and understand the SIP protocol, there are lots of resources out there on the internet. Also make sure you have an understanding of IP networking. Once you have this understanding, you will be able to set up packet capture that will allow you to see what is happening between your FusionPBX installation and your provider.

I assume your FusionPBX is trying to Register with your provider. You can read about the SIP registration process here:
https://andrewjprokop.wordpress.com/2014/05/29/understanding-sip-registration/

What I have said may not sound very helpful to you right now, but believe me, it will help you in more ways that you can imagine in the future, especially if you are thinking of providing Fusion to customers.
 
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