Possible call abandon codes

lenz · Jul 26, 2021

Hello all,
I am seeing that when a call is canceleld on a queue, an evengt is generated with a status code in the field `Cc-Cancel-Reason`. Anyone knows where can I find the list of all possible values?

E.g.

Cc-Cancel-Reason: "TIMEOUT"
Cc-Cause: "Cancel"

Thanks
l.

gflow · Sep 16, 2021

{"NONE", CC_MEMBER_CANCEL_REASON_NONE},
	{"TIMEOUT", CC_MEMBER_CANCEL_REASON_TIMEOUT},
	{"NO_AGENT_TIMEOUT", CC_MEMBER_CANCEL_REASON_NO_AGENT_TIMEOUT},
	{"BREAK_OUT", CC_MEMBER_CANCEL_REASON_BREAK_OUT},
	{"EXIT_WITH_KEY", CC_MEMBER_CANCEL_REASON_EXIT_WITH_KEY},
	{NULL, 0}

lenz · Sep 17, 2021

Thank you! what would `BREAK_OUT` mean?

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Possible call abandon codes

lenz

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