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  1. Adrian Fretwell

    updating fusion vs updating os

    There is information on backup and restore in the Fusion documentation: Backup: https://docs.fusionpbx.com/en/latest/getting_started/backup.html Restore: https://docs.fusionpbx.com/en/latest/getting_started/restore.html The backup script is also included in the default installation...
  2. Adrian Fretwell

    What permission do I need to give

    Yes, that's the way it looks to me. I'm not surprised, allowing a normal user to manipulate destinations is a dangerous thing. You could decide to change the php code to suit your needs, but I would not advise doing so, amongst other things, it makes upgrades more difficult. An example below...
  3. Adrian Fretwell

    What permission do I need to give

    The general permission to edit this page is provided by the permission "call_center_agent_edit" or in the case of a new record "call_center_agent add". However, access to the "Triangle" button is controlled by the destinations class, and restricted to members of the superadmin group. if...
  4. Adrian Fretwell

    Alerts and notifications

    Ok, I will try to explain... Many organisations, use Nagios to monitor several, if not hundreds of other servers, all performing possibly different tasks. So it makes sense to have a dedicated machine, referred to as the Nagios server, that initiates the checks on all the other servers and...
  5. Adrian Fretwell

    updating fusion vs updating os

    I'm probably just over cautious, but I don't do OS upgrades on live systems. If I need to go to a newer version of the OS, I build a new machine with a new install of FusionPBX, then I will import the older Fusion DB and then run the fusion upgrades. If it all works, then fine. If not then I...
  6. Adrian Fretwell

    BLF after a while turn off

    There are two ways to keep the callflow BLF refreshed, by a subscribe script or a monitor script. I personally use call_flow_monitor.lua. Check out the commented out options in /etc/freeswitch/autoload_configs/lua.conf.xml.
  7. Adrian Fretwell

    Alerts and notifications

    We do a lot of monitoring with the Opensource version of Nagios (https://www.nagios.org/) There is a FreeSWITCH plugin available here: https://github.com/kjhosein/nagios-freeswitch-plugin
  8. Adrian Fretwell

    TLS issue : after rescan port 5061 did not open

    Your log extract does not show any errors, I am not sure what is going on... How are your certificates set up? I forget the detail now, but I use a simple shell script to makes sure the certificates are correctly install in the FreeSWITCH tls directory (usually /etc/freeswitch/tls). Not all...
  9. Adrian Fretwell

    TLS issue : after rescan port 5061 did not open

    See what is written to the FreeSWITCH log file (/var/log/freeswitch/freeswitch.log), it may give you a clue. Problems like this are often caused by certificate errors (configuration or permissions).
  10. Adrian Fretwell

    SIP Gateway Subnet

    Proxy cannot be a sub net reference. It can be a hostname or an IP address, optionally also specifying a port. This refers to a single server acting as a SIP proxy.
  11. Adrian Fretwell

    Group Permissions - Hide domain possible?

    I don't see anything like that shown in the member benefits: https://www.fusionpbx.com/members
  12. Adrian Fretwell

    Group Permissions - Hide domain possible?

    I do not believe it is currently possible. There is nothing in a group permission that could be specific to only a subset of domains. You would need to write some modified code to achieve this. We did a similar thing several years ago, when we created a re-seller platform, we limited access...
  13. Adrian Fretwell

    How to enable TLS in Fusion PBX

    There is nothing to set up in the Extension record. You need to configure your system to accept TLS connections, then configure your endpoint device to use TLS and connect to the TLS port specified in your FusionPBX configuration. Link to the documentation page below...
  14. Adrian Fretwell

    Conference rooms creation

    I have just remembered that page.lua (/usr/share/freeswitch/scripts) creates a conference room on the fly (dynamically) for the page extension function. That would probably be a good place to start looking at how it could be done in.lua.
  15. Adrian Fretwell

    Conference rooms creation

    If I knew how to do it, I would have let you know. I imagine it is possible either with some creative dialplan scripting or by making an .LUA script to do it. It is not somehting I have ever considered doing.
  16. Adrian Fretwell

    Call Center Agents Not Ready & Login Time Tracking

    You may be able to do it by hooking the callcenter::info CUSTOM event subclass and logging the date/time when the agent-status-change action and possibly the agent-state-change action is triggered. Reference the Events section of the link below...
  17. Adrian Fretwell

    Hello from Germany

    Welcome!
  18. Adrian Fretwell

    SOLVED Specific outbound rules

    Note my regex capturing group omits the leading zero so 0041 can be prepended ^0(\d{9,17})$
  19. Adrian Fretwell

    SOLVED Specific outbound rules

    Ok, I understand. Yes, probably the simplest way is in the domain for the Swiss customer, set the out bound routes up in the same way that you have for France substituting the 33 for 44, and then in the route that allows 0232323232 put 0041 in front of the $1 in the bridge statement. Example...
  20. Adrian Fretwell

    SOLVED Specific outbound rules

    I do not fully understand your question, but I think you may find the answer in some creative regex for your outbound route. The post below may give you some inspiration: https://www.pbxforums.com/threads/regex-for-one-single-outbound-route-uk.3819/