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    SOLVED Music on hold for call park

    How do I set the music on hold for call park?
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    Yealink BLF

    I am using Fusion provisioning to configure BLF on Yealink T27G. In devices, I set the keys to Line, Key #, BLF, line number, extension #, and label. All the phones work with BLF except a new one I just installed. On the new one, labels show and the buttons work as speed dials to the...
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    Devices: Primary and Secondary Address dropdown

    After upgrading, the device fields for primary and secondary address are now dropdowns instead of text entry fields. They are not populated. I need to either: 1) populate them 2) revert back to text entry fields Any help would be appreciated
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    SOLVED Destination Dropdown

    When creating a destination, not all available options are available in the action dropdown. For example, I do not see time conditions. How do I add that to the dropdown menu?
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    Voicemail WAV to MP3

    Does anyone know of a script availble that converts voicemail wav files to mp3?
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    Copied fpbx box with new ip address - internal profile not running

    i restored a backup of a fusion box, changed the IP address, but under sip status, the sofia status does not show the internal profile running. I have restarted freeswitch but no help. What else should I look for?
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    CDR write error

    CDR is not being written and I get this in the CLI at the end of a call 2020-05-27 08:12:20.512347 [ERR] mod_xml_cdr.c:395 Got error [404] posting to web server [http://127.0.0.1/app/xml_cdr/v_xml_cdr_import.php] 2020-05-27 08:12:20.512347 [ERR] mod_xml_cdr.c:402 Retry will be with url...
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    GS Wave and native dialer

    With GS Wave, if a call comes in on the native phone, it puts the GS Wave call on hold and shows the new native call coming in. Is there a way to override that, i.e. not put the gs GS Wave call on hold?
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    SOLVED Hold Music Not Playing

    I have uploaded an mp3 file for MOH and selected it on an extension. When I put a call on hold, I get the following errors: 2020-05-12 09:26:55.919371 [ERR] mod_shout.c:88 Error allocating mpg123 handle! Invalid decoder choice. (code 9) 2020-05-12 09:26:55.919371 [ERR] mod_shout.c:911 Error...
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    Change Domain Name

    Has anyone successfully changed a domain name? Are there any issues or caveats?
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    SOLVED Fanvil X3 Dial Plan

    I have a one-off Fanvil X3 for a client (they needed a red phone for emergency) and have it provisioned manually just fine. What I cannot find is where to configure the dial plan so that it will dial upon the 10th digit being dialed. Anyone have experience with this phone?
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    SMS with Teli

    Hello all- I am trying to implement SMS with Teli. I have done the following: 1) In domain settings for the domain, I have addes 2 items with SMS subcategory - teli_access_key and teli_secret_key 2) I entered the API token UUID from teli into the teli_access_key - is this correct? 3) I'm not...
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    Change effective_caller_id_name

    I have a customer with multiple locations. We have an inbound number that goes to a ring group at a particular location. After ringing a few times, we have a timeout destination set which sends the call to the home office (different city). we want to set the effective_caller_id_name to be the...
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    Prompt Confirm in Ring Group not working properly

    When trying to use this feature, pressing 1 connects the call but pressing 2 (to send to voicemail) causes a fast busy. I have the timeout destination set to a voicemail account and have a voicemail account on the extensions.
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    Need to send a call to ring group containing outside numbers and play a message upon the call being answered

    Call comes in and is sent to an IVR A selection is made and the call is transferred to a ring group The ring group consists of outside phone lines (cell phones) When someone answers their cell, we need to say the following: Caller pressed extension X. Press 1 to answer or 2 to send to voicemail...
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    IVR selection calls ring group and need custom announcement

    Call comes in and is sent to an IVR A selection is made and the call is transferred to a ring group The ring group consists of outside phone lines (cell phones) When someone answers their cell, we need to say the following: Caller pressed extension X. Press 1 to answer or 2 to send to voicemail...
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    Grandstream for sale

    I have the following for sale: new, open box - these were never deployed - just used in house for testing Grandstream 1640, 2140, 2160, 2170 2200ext Make offer - will ship from South Florida
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    Vary greeting of voicemail based on how/when a call is sent

    I have a "general delivery" voicemail and need to vary the greeting - either business hours, non-business hours, English, or Spanish. How do i get the proper greeting to play based on how/when the call is sent?
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    SOLVED Polycom doesn't hang up

    When calling a Polycom phone and the calling party hangs up before the call is answered, the Polycom does not acknowledge the 487 termination request and continues to ring. If, on another call, it is answered and the calling party hangs up, the Polycom does hang up. This doesn't appear to be a...
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    Yealink T48G For Sale

    I have a Yealink T48G that I purchased but no longer need. It was in service for testing for about 5 days. I have the original box, etc.