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not all phones work like the cisco. change the codecs you are using connect phones without VPN and test

See if this helps - https://www.pbxforums.com/threads/custom-music-on-hold-not-working.2835/post-17437

its a free product. it gets upgraded and some things change with no notice. If you are paying for support then you get more information, otherwise its just what people share here.

go to dialplan/dialplan manager, make sure there are no number clashes here eg ring groups that may not have deleted. fusion 200 fusion.testpbx.com 101 True go to advanced/sip profiles/internal, check you have multiple registrations as below: multiple-registrations contact true...

Ok thanks for that. It was just a guess at the global settings syntax

I have multiple-registrations working across 5 domains. How do I stop multiple-registrations for one domain ? I set up a sip profile in the domain settings then restarted fpbx. I then unregistered the phones on that domain but they all just re-registered again. Any Ideas ? TIA.

set up a conference with no pin. use this to test your inbound route works if so see whats happening with your extn if not see whats happening with your inbound route or destination.

try just using an extension that is forwarded to the cellphone instead of a ring group and see what happens. so press 9 on ivr go to extn that is forwarded to cell.

Hi James I wasted a lot of time and money on hosting my own server. Ive used both vultr and digital ocean and some others. They are ideal for what you want to do and imho a better platform to learn/play with fpbx or any multitenant pbx. I have run a small 4 domain fpbx on a Vultr VPS in Sydney...

wouldn't just getting the voice messages emailed to you work ?

tried this today. as you found I couldn't enter the *33extnpin# in one string either. * lets you leave the call I couldn't figure out how to end the call.

Take the domain name out of the ACL. Just use the ip address/32. Looks like you do need the ACL for the external profile 5080. My bad but good to know.

voip.ms can send to 5080. in your gateway put in the voip.ms proxy ip or hostname and change the profile setting to external. as DAZ said if you are using 5060 from your carrier add their IP to an ACL. I dont think you need the ACL for a carrier using 5080.

No dont add the external PBX IP to the ACL just your SIP trunk provider or SBC's. Stop and re-start gateways and freeswitch ?

Did you try updating the acl of your provider or Fail to Ban address lists if the IP address has changed ?

Ok, thanks very much :)

I had the opposite problem to you, where I wanted the call to show the companies caller ID and that was what helped me. Are you forwarding the inbound call out to another provider or maybe there is something up with the caller id number in the extn properties ?

Kia Ora, I am upgrading a local school from an Asterisk box to FPBX. They need toll barring on some extns so they can make local(including emergency calls) and toll free calls only(0800,0508). I added 3 new outbound routes, added corresponding toll allow values in the advanced dialplan and...

can you test internally ? get a user to call the extn and see what number is sent.

have you changed the gateway/advanced/caller id in from setting from true or false to nothing ? restart freeswitch and test.