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I am hoping someone may have a clue as to what's going on. We have a user with 1 Yealink base and 3 handsets all registered as different extension numbers. Randomly 2 of the calls merge together I though someone was pushing and holding the mute button on one of the handsets so disabled the...

Hi All I am trying to get TLS and Encryption working. I have a company wide wildcard certificate install and tls enabled for the internal profile (we don't use the external as we lock it all down) There is a profile registered with 5061 so all good. We use Zoiper, Snom and Yealink phones. I...

I want to create a VIP list of numbers that would send calls to alternative destination unlike normal incoming calls I can create a dialplan and pipe the numbers in but think it may be too big with the numbers I want to use. Is there anyway of getting fusion to look in a file as part of a dial...

Hi All Does anyone know how Event Guard is meant to work? I have it installed and can see ip's in the logs which it says it's blocked (multiple of the same ip) I can see these multiple have been added to ip tables but I can also see the ip address still hitting the cli trying to register...

Hi All I am trying to get TLS up and running on a multi domain server. The server has a valid commercial wildcard certificate up an running in Nginx which works fine. I have done the following to get it up and running in the TLS folder cat /etc/ssl/certs/ssl.crt > /etc/freeswitch/tls/all.pem...

Usually I can cobble something together for most Fusionpbx tasks but just can't get my head around this one. One of our customers wants to transfer a call automatically when a pbx user hangs up. He want to record a message to say hang on the line to do a survey, which will be a ivr with...

Hi All I have updated a server from Debian 9 to Debian 10 and then Debian 11. The freeswitch version that's used on the box if from the apt-get rather than a compiled version FreeSWITCH Version 1.10.9-release-21-a615e85afc~64bit (-release-21-a615e85afc 64bit) It's been running fine in general...

Hi All So did a full rebuild of my PBX on to a new box running Debian 11, rather than keep upgrading. I have not build a new on in a while and notices on my new build something I am a little unsure of regarding Outbound routes. When I now create an outbound route I get my main route in...

Hi All I have a need to use the pin feature on and IVR with Fusionpbx but I guess this may be a bug. When you call in to the IVR and get asked to enter the pin followed but the # it will actually reject the the pin with the # if I dial in and just enter the pin it's ok Now is there a way to...

Hi, not sure if anyone else has come across this. We have some ring groups setup with missed call alerts and noticed on some of these you don't get an alert. After some digging we found that the missed call alert does not work if it's used in a ring group after and ivr or a greeting in the ring...

So I used to use lau script and edit the call centre with something like <action application="set" data="result=${luarun(callcenter-announce-position.lua ${uuid} 19e610b8-4962-4810-a396-79dcd5f857c8 30000)}"/> This no longer seems to work and in the call centre now you have a true or false...

Hi All We have missed call alerts on ring groups which works great as we always ring someone back if we miss their call. Occasionally we will have someone hang up when they are in 1 of the IVR menus and this is just listed in the call logs as normal clearing. Is there anyway of getting missed...

Seem to have an issue with music on hold with various versions of fusion especially my current version 4.5.28 I have created a new MOH category for a domain and uploaded the music. Added the this in each extension. Extension to extension, outbound calls and inbound direct to an extension work...

Does anyone have a migration script? We currently have a box running on metal. We have a number of vm's and want to migrate the domains on the metal box over to different vm's. Gonna take an age to do manually

We have a customer who would like to send an email to a defined email address from a feature code with the email containing the extension number where the feature code was dialled. Any anyone advise as don't really have a clue when it comes to lau and not really a programming bod. Thanks

Hi All Is there anyway of using the wild card cert and getting it to auto renew? We have a number of servers with loads of domains and must admit we did buy a wild card cert as it was easy but the cost has gone up to around £450 a year now. Trying to work a way around it and don't really fancy...

Hi all Having an issue with the upgrade to 4.5.28. Source works fine, schema and schema data types all good. When I go to run app defaults I get the following in the web browser Fatal error: Uncaught Error: Call to undefined method database::table_exists() in...

So back to trying to provision ldap on the polycom VVX410. No problem with our openldap on Yealink & Snom but fail to get it to do anything on Polycom. Only have 4 fields cn, sn telephonenumber, mobile This is what I have from polycom which is mean to work, server details changed (yer right)...

Hi All Usually use Debian but I know Mark is now a bit keen on Ubuntu 20 as still support iptables etc, so thought I would build one The script for this installs the complied version of Freeswitch. I need to enable the module for snom I have apt-get install freeswitch-mod-snom and enabled in...

Hi All Decided to build a new server to use for just provisioning as our existing one is quite old. When you create a customer folder in /etc/fusionpbx/resources/templates/provision ie we have one for gigaset. The way to do this was to use the provisioning editor, click the file cog and go...