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Hello Group. We have 3 queues with a small (less than 10 agents) in the queues. All but one agent status shows 'waiting'. The one shows 'idle'. The agents with status 'waiting' are receiving calls. The agent with status ‘idle’ is not receiving calls. We have looked at many settings, removed and...

Hello, we have used faxing in fusion for a while. It works. Now a user is asking if there is a way to receive a confirmation of fax send was successful or failed. Does the fax function in Fusionpbx have this ability? Thanks in advance

Hello All, I want to add SMS to my servioce offering. I have read about four open source SMS Gateway Programs. Thay are: 1. Jasmin – SMS Gateway 2. PlaySMS – SMS Gateway 3. Kannel – WAP and SMS Gateway 4. Kalkun – SMS Gateway and Management Does anybvodyt have any experiecxe with any of...

Hello Forum members: I have a customer who needs a new routing scheme. Here is what is needed. Ivr user presses 0 for reception. Reception rings 3 times then sends call to ring group / follow me that includes an extension and an outside cell phone. In the past I found you cannot have calls in...

Hall all, i just posted in this sub forum. I posted with "-ERR""in the message. I thought i would do an other search for -ERR just to see if I missed a posting. I did not find anything. I did not see my own posting. I checked my post and it is there with -ERR. What am I doing wrong? Thank...

Hello All, I am seeing -ERR in my CERs for one domain in my installation of Fusojnpbx. I have done a search here and using Google but can not find anythign about -ERR in Fusion/freeswitch. Does anybody have any ideal what this is? Thanks everyone in advance

Hello All, I set up a ring group with an extension and an outside number (cellphone). when a call is placed from an external cell phone, call toes to ivr, caller press 9 for the ring group. The destination cell phone receives a call but the caller id displayed is that of the caller id of tenant...