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So right now I have a few clients who have one office email, but multiple user accounts to the pbx. For instance: Is there a way to either require unique emails, or give a warning when a duplicate email is detected?

Some clients have found the CDR page to be overwhelming especially in comparison to my competition. Looking for a very simplified version of it.

After updating from 4.5 to the latest and greatest 5.0.5, I lost the voicemail option on the voicemail setup page. On the IRC channel and on here I've seen the posts to enable the email queue which I've done, but the option still isn't on the voicemail page. I can go into the database and set...

Migrated our 5.0.5 PBX from Vultr to Linode, and now I've got two regs for every one extension. The weird part is one of them says "Localhost". What would cause this?

So we've enabled call_recording_on_demand in the dialplan. The way I thought it worked was it was *2 to start recording the call, and *2 to stop. So when we press *2 it'll start, but when we press *2 again it won't stop recording until the call has ended. How do I get it to stop recording while...

A question was posted in IRC, so I'm posting the fix we had here in case anyone else needs it as well. Credit for this fix goes to my team, I had nothing to do with it. Calculating Pool Size If you are seeing warnings that max child pool size has been reached we may want to increase pool size...

I've been using fusion for many years now. Started off using thirdlane, and after ditching that steaming pile found that this was a MUCH better solution. Over time we've gone in and edited things, added features, customized existing ones, and made it more our own. Some things: Notes. Using...

Client has a call center, and they only want one call to be on the phone at a time. Right now when an agent dials out, they can still be getting calls from the call center on call waiting. Any way to make it so they only see one call at a time?

I went in and edited /usr/share/freeswitch/scripts/app/voicemail/resources/functions/record_message.lua so my voicemails can be transcribed via Azure. Everything works great for a day, then record_message.lua gets overwritten with the original file. So, I copy the edited one again, and sure...

The Freenode irc channel still going?

I know this has been going on for a while now, but I'm a late comer to this party. So what I've been suffering from over here is two fold: Massive ddos attack that overwhelms our fail2ban causing mass deregs. Non stop call floods. What are some of the ways to counter these issues?

So a client of mine is starting up a call center and want it run off of softphones. They want BLF, call parks, the whole nine yards. Can anyone recommend anything decent to use?

How do I decrease the time between incoming call boops? Right now it only plays about once, maybe twice, in 30 seconds and if I miss it, I lose the call.

A little clarification on call groups, if anyone can help shed some light. I need to set up something where the offices only intercept (*8) their own calls. Right now if someone hits *8 to grab a call, they might be grabbing an office's call from 200 miles away. So, after a little research this...

Client of mine needs to call Medical, and part of the login procedure is to dial *. *21, *23, *42 etc. Whenever they dial the *xx it usually hangs up the call, and other times tells them that their login is wrong....either way that * is triggering something. Any ideas on how to get around this...

Right now we're using azure to do our transcription. Right now its only in english, but we have several clients asking for us to set it up for Spanish as well. So azure has this nice little button called "detect language" which gave us great hope, only to let us down. The transcribed message...

So scrolling through the Default Settings I see all the different phone models and their corresponding firmware. I don't see t27g, but I'd like to add it and be able to push out firmware to it. Can someone give me an idea of how to do this?

I have a client who has several nursing homes. They want corporate to be notified every time one of their facilities dials 911. I saw https://www.pbxforums.com/threads/911-crisis-alert.3113/, who said to insert something like: lua email.lua to@domain.com from@domain.com 'headers' 'subject'...

How do I set it so I can press a key combination and all extensions in a ring group transfer to a cell phone?

I'm using yealink t27g on a multi tenant system. One client mentioned that all extensions show the receptionists extension being red. Then, within 3 days, I had four other clients with the same issue. What should I be investigating? Also, anyone know a good rum? I like to sip while I...