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Hello, I have configured an IVR which for example by pressing key 1 sends to a sub-IVR. The problem is that when the user dials 1 the call drops directly. While if I send the call directly to the second ivr it works regularly. Is there any additional setting to do? Thanks a lot

Hello!:) I would like to configure a DDI which would be a numbering range. A single trunk gateway account is provided by the provider which I have configured on fusion, but which accepts in / out calls from 10 different numbers. Example Principal: 01000000 Secondary: 01000001 01000002...

Hello everyone! ;) What I would like to do is very simple apparently but I can't really get out of it. Imagine a cell phone with a SIM and that when it is turned off I wanted to send the call to my extension on FusionPBX. However, the fixed number registered on FusionPBX is only one and...

Hi, is it possible to add an unique outbound rules for all number like from 3 digits to 10 digits to use a Gateway? Like this one is for 5 digits number ^(\d{5})$ Is possible to add something like: ^(\d{3-10})$ To make it work? (this one I tryed without success) Thanks a lot! :)

Hi to all, I'm having this issue with music on hold. If I set in the IVR "Ring Back" to the custom Music on Hold (local) on hold it plays always the Default music on hold. How can I cange this behaviour? Thanks a lot!

Hi everybody! I have an issue with snom phone that is not receiving calls, is behing a 4G SIM (so it's natted). However I would like to know why I have this multiple registration in Sip Status Thanks a lot

Hello everyone! I'm new here to using Fusionpbx. Although I am aware of the risk of keeping door 5060 open on the internet, I would like to discuss with you how to best protect it. Unfortunately for necessity I need to keep the door open and connect many users from zoiper or from unknown...

Hello everyone! I would like to use Phrases to execute a system recordings and then thransfer the user to the voicemail. I setted : execute transfer:*99200 But is not working..do you know how to solve or other methods? Thanks a lot!

Hi! :) I would like to know if is possible set a single message different from all other domain in FusionPBX. I am referring to the message of the busy ext. It's possible to change that message for only one domain? Also I would like to know if is possible to make the hold music start from the...

Hi, we have a problem with DTMF digits. If I configure a Cisco with a FusionPBX extension I can't access the voicemail cause it doesn't recognize the typed numbers. The only way to make it works is enable SIP Info, but the problem is that not all phones have it. Any suggestion on how solve...

Hello everyone! I would like to know if by chance any of you have the Freeswitch/FusionPBX language files in Italian. I am referring to system registration such as voicemail, numbers, etc. I am not finding anything about it, I would love to use this system but without the recordings in Italian...