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Hi there Community, I have a client with multiple bridges designated to go to different carriers to pass calls (incoming and outgoing but outgoing isn't the issue) There are about 4 bridges. I have given priority to bridge "star" to be first within the inbound routes (It has the lowest order...

Hi everyone, I hope you all are doing well. I have been able to change the logo of the fax cover page but I can only do it per server - does anyone know how to be able to do it per domain? If you could provide a path in which I may replicate - that would be amazing. Thank you!

Hi everyone - hope you all are doing well! I have a client who has fax to email set up within Fusion and I get this error message after every 2-3 successful faxes "Timer T2 expired while waiting for next fax page" - can anyone help in assisting on how to increase the timer or maybe some...

Good Morning community! I generally never have an issue with the IVR aspect of Fusion but, I have a specific client who has stated that when his customers call in and press 1 (Which is led to a ring group) - it does not always work. I have personally tried it many times without an issue. I...

Good Morning Community, I would love some help regarding an issue I've been attempting to diagnose for the past 2 days. I have set up a fax server on a newly installed Debian 10 - version 4.5.32. I will attach 5 images to showcase the destination aspect - the fax server itself and the SMTP...

Hi there everyone - I recently created a new fusionpbx server using Linux- Debian 10 ISO. I added 3-5 multi tenant domains which work perfectly. I realized yesterday that I could not see the CDR on any of the domains (Aside from one). I have done the following: 1. Restarted freeswitch 2. Went...

Good Morning Team, I cannot seem to get *67 to work. I have tried calling 2 numbers with 2 different carriers and they both showcase the number I am trying to hide. The dialplan is enabled and I have even tried to tweak some of the options to see if enabling one or the other would work - but...

Hi there everyone! My client has moved to a new office and he is looking to achieve hot desking. I am having a very complicated time finding any sort of resources on this subject. Can anyone help guide me? Thank you in advance!

Good Morning Team! I am having an issue with a clients domain - in which I have specified their own distinct category within the "Music on hold" elements but, sometimes it works and sometimes it diverts back to the globally inputted on-hold music. At first, I assumed this is happening because...

Good Afternoon Community! I hope all is well. I have a question regarding Call park. When a call is parked by my client and subsequently retrieved - it does not showcase the original caller ID. Can anyone help in regards to this? I would greatly appreciate it. Thank you in advance!

Good Morning Community! Would absolutely appreciate any help in regards to the current situation I am facing. I have a client who has 2 gateways present within 1 domain. I am familiar with how to configure a Call park ring back but, I cannot seem to figure out how to specify which Gateway...

Good Afternoon Community, I would truly appreciate some help with a little bump I'm facing. My client has implemented Pin Numbers for his international Calling - those Pin Numbers are associated with Account codes. When downloading the Call Detail records - The account code column is...

Good Afternoon community, It would be amazing if I could get some assistance in regards to call screening. Is there a possible way to customize the message played to clients calling in? It simply asks to state your name but I would like it to ask for their phone number and details about why...