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  1. J

    SMS App Issue

    I am getting the below error when opening the SMS app. Any help ? Fatal error: Uncaught PDOException: SQLSTATE[22P02]: Invalid text representation: 7 ERROR: invalid input syntax for type bigint: "" in /var/www/fusionpbx/app/sms/sms.php:102 Stack trace: #0...
  2. J

    Dashboard call counters missing data

    My dashboard counters became zero suddenly for multiple domains . it works only for a single domain. Calls are logged in CDR correctly , how to troubleshoot ?
  3. J

    Pickup a call from Queue waiting.

    Hi, Is there any way to pickup a call from Queue waiting ? can i assign a BLF for that if possible ? Thanks
  4. J

    Ring Group + Conference

    Hello, I am trying a feature like Phone A place a call to a ring group and Phone B, Phone C and Phone D rings. any of the Phone can answer the call and they will be joined to a conference. other phones shouldn't stop ringing if any of the phone got answered. other phones also should be able to...
  5. J

    EMAIL to FAX not working

    I have setup IMAP settings correctly and send mail to with correct subject tag but fusion Doesn't grab the mail to send fax added below cron as well * * * * * php /var/www/fusionpbx/app/fax/fax_emails.php nothing happens when I run # php /var/www/fusionpbx/app/fax/fax_emails.php how do I...
  6. J

    Update database table

    I have multiple fax server's settings with incorrect server address. how can I replace all with a database query ? for example, change server address from old.domian.com to new.domain.com Thanks
  7. J

    Inbound SMS not working with new update

    Outbound SMS works fine with Telnyx For inbound SMS, I am able to see incoming API call at Web Hook URL - Telnyx (https://mydomain/app/sms/hook/sms_hook_telnyx.php) while checking in NGINX logs (/var/log/nginx/access.log). but I don't see incoming SMS under the SMS App MDRS. configuration...
  8. J

    403 Forbidden cannot identify reason

    Hi, My SIP trunk rejecting call with 403 Forbidden on fusionPBX. The same trunk works fine with 3CX and looking at the logs, cannot identify the reason .. can someone help ? Below is the invite and the forbidden from the carrier INVITE sip:9847012345@kl.voip.ims.abcd.com SIP/2.0 Via...
  9. J

    Delete all CDR for a single tenant

    Hello, How can i delete all CDR entries just for a single tenant from database? Appreciate your answers.
  10. J

    outbound call limit.

    Hello All, I have multiple gateways and each gateway allowed to use single channel, anybody help me how to route call to second gateway if first one is in use ?
  11. J

    SOLVED Time condition help

    Hello, I need to allow inbound calls only on certain time period of the day and set inbound route as below to bridge the call to another gateway but calls are failing. not sure that is the right way to do it. Calls are matching the time and routing to the carrier but the called number is...
  12. J

    SOLVED How to run a lua script in startup

    I have a lua scrip which is listening to an event and need to run at fusionPBX startup. How to do that ?
  13. J

    Voice mail detection AVMD

    I am trying to detect voice mail with mod_avmd and play an audio if beep detected to drop a message to voice mail. By following https://freeswitch.org/confluence/display/FREESWITCH/mod_avmd I have managed to install the module and created the dialplan for inbound call. Beep successfully...
  14. J

    Upgrade from 4.5.10 to latest

    Getting the below error when trying to upgrade from 4.5.10 to the latest from GUI
  15. J

    Cant block calls to ring groups

    I can't block calls to ring groups using Call block app. Ring group extension is not listed. how can i solve this ?
  16. J

    Caller ID lost on SLA enabled phone on hold

    I have an issue with caller ID on hold for SLA enabled phone (Polycom/Yealink) for example, An inbound call from a mobile number 12345678 to a DID number 456456 and the call routed to extension 100 which is enabled SLA. The phone showing a correct called ID (12345678) and i have answered the...
  17. J

    Provision BLF Key on Polycom

    How can I provision BLF key to Polycom 5.x. I cant see a BLF option under Polycom to assign.
  18. J

    Configure Grandstream FXO Gateway with fusionPBX on cloud

    Hello, I am trying to connect GrandStream FXO gateway which is behind NAT with FusionPBX on cloud. Created extension 10000 in Fusion and configured that extension in Grandstream to register with fusicon. The registration succeeded and I could make incoming calls towards to fusionPBX. I couldn't...
  19. J

    Inter connect Grandstream PBX with Fusion PBX

    HI, I would like to inter connect Grandstream PBX with FusionPBX to route calls both direction. How do I achieve this ? fusionPBX Should able to receive incoming SIP trunk registration so i can configure a SIP trunk in Grandstream to register with fusionPBX. fusionPBX is configured with public...