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so, according this topic; https://www.pbxforums.com/threads/queue-agents-ring-notification-via-dialplan.7440/ where i was looking for a way to notify crm for ringing call at agent extension i was able to solved it by the following string, the issue is when reloading mod_callcenter the...

because we are facing some calls stuck in call center and only reloading the call_center module is fix that, i wondering how can i set (maybe with cron) that call_center module will restart in every midnight.

Hi, System set to save cdr records and call records for 180 days. Some customer asking to have these records for one year. How to set different time to save recording per domain and keep system to saving 180 days?

Hi Guy's, Case of missed call client gets email with his extension number or the ring group number that the call is missed on. how can we set to send the name / caller id name of the extension or ring group that the call is missed on? this become an issue mostly in case of missed call on ring...

i'm looking for way to get notification about Queue agents ring via dialplan to call url using curl. normally i'm using cidlookup, but in case of ringing extension which is agent that not providing information... any idea? that case is for notify CRM with post for incoming ringing call at agent...

i did searching in https://docs.fusionpbx.com/en/latest/applications/call_broadcast.html and there is only one mention for that: Uses sched_api to schedule an API call in the future. Is used to schedule calls to the provided number/extensions and send them to the extension an IVR Menu...

i set up cron to run # sync; echo 1 > /proc/sys/vm/drop_caches every day in midnight. is it right to do it?

cannot find a way to have a user level to see only is owned extension.. i did set the user to extension, and when login with the user i'm facing "access denied". but when i'm choosing "Call Forward" option then only owned extension is showing up well. i double check the user group permissions...

problem! i have an global outbound for dialing out which working great, i notice that if i set call record for specific extension "all" the calls do recorded but not the outbound calls. if i put this action in the global outbound dialplan , then outgoing calls do record , but its record all the...

Hi friends, i search everywhere and didn't found an answer... how can i set user/group permission for they cdr record only. for example, Extension 1001 log in to web interface and when clicking on cdr page hi will see only his calls (and not entire company calls). the same for group? appreciate...

Hi friends, I would like to set global settings for button colors. In most of pages there are 3 types of buttons - save, back and delete. How it's possible to set globally color for each type? I believe that it can be done from default settings with new variables?

Hi, I'm facing a problem with outgoing call via SIP TRUNK when there is a one way sound. when asking ITSP for the reason they told me that FS does not sending - " a=sendrecv" in media sip message of the invite does some known which settings do i need to change so FS will send this line in the...

Hi all, for some reasons we need to change Contact in sip message to ITSP and set the DID. i found in gateway -> advance option of "Extension In Contact" after playing with this option (False/True) FS sending "Freeswitch" or "gw+ some number like UUID". how can i set DID number in contact so it...

Hi, just notice that when make a call from ext' to ext' (From 1001 to 1002) phone does not showing the ext' name of 1002. we using Grandstream GXP2130, there is anything need to be set on phone for caller id lookup? or is Fusionpbx does not return with extensions destination name?

once entering conference room, after putting password system asking to record the name, in this part log showing: mod_local_stream.c:882 Unknown source default i have google it and some people are talking about some MOH unmatched files or suggest to install again the sound files, so i double...

Well, it will be helpful to have autofill in case of adding new extension,ivr,ring group,fax etc. Does anyone know if this option exists by default in Fusionpbx?

i have look anywhere and can't solved this issue :( cid and caller-details dialplans are both enabled. once number are stored in contact phone provide the contact name well. when number are not stored phone show "UNKNOWN". does anyone know how to delete this "UNKNOWN" word so it will not...

Hi Guy's, we are using specific and modified dialplan feature codes and each time i'm set a new domain; this new domain gets FS default codes and features. how can i set my owen default so when setting up a new domain it will come with my modified dialplan codes?

Guy's, i just install and configure openvpn server on FS machine and now i'm confused... normally extension are register to sub domain such as "subdomain.domain.com" once using openvpn the registration made locally without using DNS. so how registration should be done for each domain? for...

friends, the build in option for redial code seems to work only to last "local" call and not an outbound call i have made a call first to extension 3001 and then made another call to external number. once done and calling *870 call are made to extension 3001 and not to last external number...