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I am running FusionPBX 5.0.1 on Debian 10 and attempting to get the SMS app working here: https://github.com/fusionpbx/fusionpbx-apps/tree/master/sms I get through the steps of installing the application, and updating the schema and permissions, however, when I log out and log back into the GUI...

We currently have a working SMS solution with Skyetel in place on our system. However, we have a customer of ours asking for a feature where if a call is missed and goes to voicemail, that the system sends an automated SMS message to the caller essentially letting them know that they are...

Feel free to move this if there's a better category for this. We have a customer that is asking us to set up a contact center solution for them. Typically I would just deploy Vicidial for something like this but am running into a road block of finding a dialer friendly SIP provider in the US...

Here's a question you don't see here often -- how are you guys actually remaining competitive and getting new business? The VoIP market has evolved and I've seen prices averaging out to around $20/month per user and pretty much every major player has the capability for built in SMS, video...

Good morning- I did some reading in a previous post here and read that Mark recently rewrote follow me so I upgraded hoping that this long-time problem of not being able to set the caller ID number of forwarded calls or calls from follow me to a specific DID rather than the callers number would...

Hello- It appears that the Follow Me Caller ID option (see attachment) is not working in the latest Master branch which has been confirmed with the developer. He mentioned that I should be able to accomplish this goal by creating a dialplan but I'm just not sure on how to accomplish that...

I am running on the Master Branch and I have tried my luck in getting email to fax working via this thread: https://www.pbxforums.com/threads/email-to-fax-under-fax-server.905/page-2 I've performed the following steps.. 1.) Ensured that the send_mode queue enabled option is set to false in...

Hey everyone- I know that you can set session limits system wide by editing switch.conf but am curious if there's a way to set session limits per tenant? The idea is, I have a couple of customers that pay per concurrent call rather than by seat so I would like to have a way to enforce session...

Hello- I am running on the master branch and getting reports that faxes sent using the fax server along with normal resolution are being received blurry and unreadable, so I tried to send one using the superfine resolution but I keep getting the error: The far end cannot receive at the...

I have a dummy extension (that isn't registered to an endpoint) that has a follow me set to a cellphone number. When this extension is dialed, the call fails and the logs show the following error: Cannot create outgoing channel of type [user] cause: [USER_NOT_REGISTERED] This makes sense...

In FreePBX it is possible to configure voicemail to not prompt for a voicemail password if the voicemail was dialed from the same extension. I'm not seeing a clear way of how to do this in FusionPBX -- is it possible? Can anyone point me in the right direction? Thanks!

So I've got a few Grandstream GXP 2160's I've configured the first programmable key as a "park" key which I'd like to transfer the call to the first available parking slot. (If a call is parked on *5900 then park the call on *5901, etc.) I have this key configured as a transfer key to *5900 but...

Is it not possible to have a custom music on hold for a domain? From the domain I want to assign a specific MOH to, I went to Apps > Music on hold, added a new category, uploaded my files, and assigned that new category to the specific domain, but the default music on hold continues to play...

Hi all For some reason fax detection isn't working on a DID that I have. I have a toll free number that is used as a main number and a fax number.. I have fax detection enabled on the DID within Fusion that points to the fax server that I created. When faxes are coming through, they are...

Hi all I've taken the Fusion Admin class but not the advanced class yet.. I am needing to get some high availability in place for my Fusion setup and am considering options. I saw Daz's writeup of how to get a two node cluster setup configured but I'm not sure if it's an active/active setup or...

Does anyone have a solution for a dialplan that when dialed will blacklist the last caller? I see an entry for call_block under the dialplan manager but I think that's used to check inbound calls to see if they are on the blacklist or not, and not used for what I'm trying to do. Any advice...

Hello It seems that the Grandstream templates available at Github are pretty out of date. I am trying to get a template configured for the GXP 2160 and the template available from Github is for firmware version 1.0.7.97 and my phones are running 1.0.9.26. Link...

Hello I attempted to change the location of where recordings are stored (default settings > switch > recordings) to a separate mounted HDD with the path of /home/centos/recordings. When I attempted to upload a wav file to Apps > Recordings, it says that the file is uploaded but it isn't showing...

Hi there I added a secondary data drive for the purpose of storing call recordings, however, I can't find any information on how to change the call recording location/path. Could anyone help me out? Thank you!

I have a number of Grandstream GXP 1628 phones I need to configure and notice that the GXP 16XX line is missing from the Grandstream template list. Is there a way to add templates for models that may be missing out of the box? I found this...