Attended transfers not showing up on Operator Panel - Softphone - Microsip

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May 16, 2017
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Hi All

Im using microsip in one of my clients. When we do an attended transfer (In Microsip softphone) the operator panel does not show the live call on the user once the transfer is complete. (It doesent matter what device or softphone we send the call to)

Is there somthing Microsip needs to be sending to Fusion to keep the operator panel live? The call still shows normally in active calls etc.

Kind Regards

Andy
 
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