Calls in CDR showing as 'Failed'

[AIC2000]

Hi,

Calls that seem to go through, and are answered show in the CDR as Outbound: Failed.

What's the reason for this? Is there a 'success' label or a point in the logs / trace to see what exactly the failure was?

No issues reported on the phone side.

Screenshot attached for reference (I've changed up the data for protection reasons)




As you can see - it's only when you hover over the black arrow!

 

[DigitalDaz]

Thats likely a bug

 

[AIC2000]

Strange! Is there anything I can do to check why it thinks its failing so that I can iron it out?

Thanks

 

[DigitalDaz]

It look like its simply the label

 

[DigitalDaz]

We cannot even report bugs anymore on fusionpbx

 

[AIC2000]

That doesn't add confidence to the product!
Are there any alternatives for multi tennant?

 

[DigitalDaz]

Thing is, others of us can fix bugs like this, it needs a fork that is out of his control. I'm actually beginning to believe he is now the problem with the project, its all about control, control of everything, the documentation, the code, the people around him.

Look at me, banned after five years in IRC because he didn't like a post I made elsewhere on the internet.

I wouldn't worry about it too much, problems like this can be fixed anyway.

I'm definitely creating my own fork at the next release. There are no major problems that I'm aware of.

 

[AIC2000]

I'd prefer to follow and support a fork that had an active community and on that felt it could develop on a similar pace to FusionPBX at least. Gives more faith in continuity then.

What would you call it?

 

[DigitalDaz]

Not a clue, personally I'm more for something that is feature frozen, I still after five years still use only a tiny fraction of the features.

 

[AIC2000]

The thing is investing in leading development techniques and new features ensures the project remains able to run on the most secure systems and standards. Freezing it and doing maintenance would gradually choke the project within 5 years.

 

[DigitalDaz]

How many clients do you have?

 

[AIC2000]

On Fusion? Still new to it so only about 40.

 

[DigitalDaz]

I can probably count on a couple of hands the amount that EVER log in to FusionPBX and nearly all complain when I upgrade

 

[AIC2000]

So what do you use? Just WHMCS with some kind of module for CDR calculation billing?

 

[DigitalDaz]

They have just gotten used to things working a certain way, then it gets broken. To take advantage of any features you generally need a quite IT savvy person, or permanent IT employee. Many of these type of customers wouldn't even touch fusionpbx because of its lack of documentation, no github issues etc. Just doesn't look professional enough.

 

[DigitalDaz]

So what do you use? Just WHMCS with some kind of module for CDR calculation billing?

Looks like you have veered of somewhere, what are you talking about? Billing?

 

[AIC2000]

They have just gotten used to things working a certain way, then it gets broken. To take advantage of any features you generally need a quite IT savvy person, or permanent IT employee. Many of these type of customers wouldn't even touch fusionpbx because of its lack of documentation, no github issues etc. Just doesn't look professional enough.

So do you offer FusionPBX as an optional feature to access? Do you lock it down?

 

[AIC2000]

Looks like you have veered of somewhere, what are you talking about? Billing?

Just with you saying they don't access it. Do you provide data over API and automate invoice generation, that about it for customer activity?

 

[DigitalDaz]

Back in a bit, got a job to do.