We have Cisco 8945 IP phones with SIP load SIP894x.9-4-2SR3-1 loaded on it.
When we register the Phone to FusionPBX we see the phone try to register with the IP address and not the FQDN. If I build the extension on the Public IP domain we are able to register and the phone works perfectly.
I need assistance getting the FQDN to be passed instead of the IP Address in the SIP Registrar of the Cisco SIP Phones.
Our Configuration File for the Cisco phone is:
<?xml version="1.0" encoding="UTF-8"?>
<device>
<deviceProtocol>SIP</deviceProtocol>
<sshUserId>admin</sshUserId>
<sshPassword>admin</sshPassword>
<devicePool>
<dateTimeSetting>
<dateTemplate>D/M/Ya</dateTemplate>
<timeZone>Central Standard/Daylight Time</timeZone>
<ntps>
<ntp>
<name>ntppub.tamu.edu</name>
<ntpMode>Unicast</ntpMode>
</ntp>
</ntps>
</dateTimeSetting>
<callManagerGroup>
<members>
<member priority="0">
<callManager>
<ports>
<ethernetPhonePort>2000</ethernetPhonePort>
<sipPort>5060</sipPort>
<securedSipPort>5061</securedSipPort>
</ports>
<processNodeName>FQDN.of.OurDomain</processNodeName>
</callManager>
</member>
</members>
</callManagerGroup>
</devicePool>
<commonProfile>
<phonePassword></phonePassword>
<backgroundImageAccess>true</backgroundImageAccess>
<callLogBlfEnabled>3</callLogBlfEnabled>
</commonProfile>
<loadInformation>SIP894x.9-4-2SR3-1</loadInformation>
<featurePolicyFile>DefaultFP.xml</featurePolicyFile>
<vendorConfig>
<disableSpeaker>false</disableSpeaker>
<disableSpeakerAndHeadset>false</disableSpeakerAndHeadset>
<pcPort>0</pcPort>
<settingsAccess>1</settingsAccess>
<garp>0</garp>
<voiceVlanAccess>0</voiceVlanAccess>
<ciscoCamera>1</ciscoCamera>
<videoCapability>1</videoCapability>
<usbClasses>0,1,2</usbClasses>
<sdio>1</sdio>
<wifi>0</wifi>
<bluetoothProfile>0,1</bluetoothProfile>
<powerNegotiation>0</powerNegotiation>
<autoSelectLineEnable>0</autoSelectLineEnable>
<webAccess>0</webAccess>
<sshAccess>0</sshAccess>
<g722CodecSupport></g722CodecSupport>
<daysDisplayNotActive>1,2,3,4,5,6,7</daysDisplayNotActive>
<displayOnTime>08:00</displayOnTime>
<displayOnDuration>08:30</displayOnDuration>
<displayIdleTimeout>04:00</displayIdleTimeout>
<displayOnWhenIncomingCall>1</displayOnWhenIncomingCall>
<spanToPCPort>1</spanToPCPort>
<loggingDisplay>1</loggingDisplay>
<loadServer></loadServer>
</vendorConfig>
<commonConfig>
<usb1>1</usb1>
<usb2>1</usb2>
<ciscoCamera>1</ciscoCamera>
<usbClasses>0,1,2</usbClasses>
<sdio>1</sdio>
<bluetooth>1</bluetooth>
<wifi>1</wifi>
<bluetoothProfile>0,1</bluetoothProfile>
<joinAndDirectTransferPolicy>0</joinAndDirectTransferPolicy>
</commonConfig>
<enterpriseConfig>
<usb1>1</usb1>
<usb2>1</usb2>
<ciscoCamera>1</ciscoCamera>
<usbClasses>0,1,2</usbClasses>
<sdio>1</sdio>
<bluetooth>1</bluetooth>
<wifi>1</wifi>
<bluetoothProfile>0,1</bluetoothProfile>
<joinAndDirectTransferPolicy>0</joinAndDirectTransferPolicy>
<videoCapability>1</videoCapability>
<webAccess>0</webAccess>
<eapAuthentication>2</eapAuthentication>
<webProtocol>0</webProtocol>
</enterpriseConfig>
<advertiseG722Codec></advertiseG722Codec>
<networkLocale>United_States</networkLocale>
<networkLocaleInfo>
<name>English_United_States</name>
<uid>64</uid>
<version>1.0.0.0-1</version>
</networkLocaleInfo>
<deviceSecurityMode>1</deviceSecurityMode>
<idleTimeout>0</idleTimeout>
<authenticationURL></authenticationURL>
<directoryURL></directoryURL>
<idleURL></idleURL>
<informationURL></informationURL>
<messagesNumber></messagesNumber>
<messagesURL></messagesURL>
<proxyServerURL></proxyServerURL>
<servicesURL></servicesURL>
<dscpForSCCPPhoneConfig>96</dscpForSCCPPhoneConfig>
<dscpForSCCPPhoneServices>0</dscpForSCCPPhoneServices>
<dscpForCm2Dvce>96</dscpForCm2Dvce>
<transportLayerProtocol>1</transportLayerProtocol>
<dndCallAlert>5</dndCallAlert>
<phonePersonalization>1</phonePersonalization>
<rollover>0</rollover>
<singleButtonBarge>0</singleButtonBarge>
<joinAcrossLines>1</joinAcrossLines>
<autoCallPickupEnable>false</autoCallPickupEnable>
<blfAudibleAlertSettingOfIdleStation>0</blfAudibleAlertSettingOfIdleStation>
<blfAudibleAlertSettingOfBusyStation>0</blfAudibleAlertSettingOfBusyStation>
<capfAuthMode>0</capfAuthMode>
<capfList>
<capf>
<phonePort>3804</phonePort>
</capf>
</capfList>
<certHash></certHash>
<encrConfig>false</encrConfig>
<sipProfile>
<sipProxies>
<backupProxy>USECALLMANAGER</backupProxy>
<backupProxyPort>5060</backupProxyPort>
<emergencyProxy>USECALLMANAGER</emergencyProxy>
<emergencyProxyPort>5060</emergencyProxyPort>
<outboundProxy></outboundProxy>
<outboundProxyPort></outboundProxyPort>
<registerWithProxy>true</registerWithProxy>
</sipProxies>
<sipCallFeatures>
<cnfJoinEnabled>true</cnfJoinEnabled>
<callForwardURI>x-cisco-serviceuri-cfwdall</callForwardURI>
<callPickupURI>x-cisco-serviceuri-pickup</callPickupURI>
<callPickupListURI>x-cisco-serviceuri-opickup</callPickupListURI>
<callPickupGroupURI>x-cisco-serviceuri-gpickup</callPickupGroupURI>
<meetMeServiceURI>x-cisco-serviceuri-meetme</meetMeServiceURI>
<abbreviatedDialURI>x-cisco-serviceuri-abbrdial</abbreviatedDialURI>
<rfc2543Hold>false</rfc2543Hold>
<callHoldRingback>2</callHoldRingback>
<localCfwdEnable>true</localCfwdEnable>
<semiAttendedTransfer>true</semiAttendedTransfer>
<anonymousCallBlock>2</anonymousCallBlock>
<callerIdBlocking>2</callerIdBlocking>
<dndControl>0</dndControl>
<remoteCcEnable>true</remoteCcEnable>
<retainForwardInformation>true</retainForwardInformation>
<uriDialingDisplayPreference>0</uriDialingDisplayPreference>
</sipCallFeatures>
<sipStack>
<sipInviteRetx>6</sipInviteRetx>
<sipRetx>10</sipRetx>
<timerInviteExpires>180</timerInviteExpires>
<timerRegisterExpires>3600</timerRegisterExpires>
<timerRegisterDelta>5</timerRegisterDelta>
<timerKeepAliveExpires>120</timerKeepAliveExpires>
<timerSubscribeExpires>120</timerSubscribeExpires>
<timerSubscribeDelta>5</timerSubscribeDelta>
<timerT1>500</timerT1>
<timerT2>4000</timerT2>
<maxRedirects>70</maxRedirects>
<remotePartyID>false</remotePartyID>
<userInfo>None</userInfo>
</sipStack>
<autoAnswerTimer>0</autoAnswerTimer>
<autoAnswerAltBehavior>false</autoAnswerAltBehavior>
<autoAnswerOverride>true</autoAnswerOverride>
<transferOnhookEnabled>false</transferOnhookEnabled>
<enableVad>false</enableVad>
<preferredCodec>none</preferredCodec>
<dtmfAvtPayload>101</dtmfAvtPayload>
<dtmfDbLevel>3</dtmfDbLevel>
<dtmfOutofBand>avt</dtmfOutofBand>
<alwaysUsePrimeLine>true</alwaysUsePrimeLine>
<alwaysUsePrimeLineVoiceMail>true</alwaysUsePrimeLineVoiceMail>
<kpml>3</kpml>
<natEnabled>true</natEnabled>
<natAddress>3.3.3.3</natAddress>
<stutterMsgWaiting>2</stutterMsgWaiting>
<callStats>false</callStats>
<silentPeriodBetweenCallWaitingBursts>10</silentPeriodBetweenCallWaitingBursts>
<disableLocalSpeedDialConfig>false</disableLocalSpeedDialConfig>
<startMediaPort>10000</startMediaPort>
<stopMediaPort>20000</stopMediaPort>
<voipControlPort>5060</voipControlPort>
<dscpForAudio>184</dscpForAudio>
<dscpVideo>136</dscpVideo>
<dscpForTelepresence>128</dscpForTelepresence>
<ringSettingBusyStationPolicy>0</ringSettingBusyStationPolicy>
<softKeyFile>softkey.xml</softKeyFile>
<dialTemplate>dialplan.xml</dialTemplate>
<phoneLabel>Adam</phoneLabel>
<sipLines>
<line button="1" lineIndex="1">
<featureID>9</featureID>
<featureLabel>test phone1</featureLabel>
<name>4000</name>
<displayName>Test Phone1</displayName>
<contact>4000</contact>
<proxy>USECALLMANAGER</proxy>
<port>5060</port>
<autoAnswer>
<autoAnswerEnabled>2</autoAnswerEnabled>
</autoAnswer>
<callWaiting>3</callWaiting>
<authName>4000</authName>
<authPassword>1234</authPassword>
<sharedLine>false</sharedLine>
<messageWaitingLampPolicy>3</messageWaitingLampPolicy>
<messageWaitingAMWI>1</messageWaitingAMWI>
<messagesNumber>*97</messagesNumber>
<ringSettingIdle>4</ringSettingIdle>
<ringSettingActive>5</ringSettingActive>
<forwardCallInfoDisplay>
<callerName>true</callerName>
<callerNumber>false</callerNumber>
<redirectedNumber>false</redirectedNumber>
<dialedNumber>true</dialedNumber>
</forwardCallInfoDisplay>
<maxNumCalls>4</maxNumCalls>
<busyTrigger>2</busyTrigger>
</line>
</sipLines>
</sipProfile>
<phoneServices>
<provisioning>0</provisioning>
<phoneService type="1" category="0">
<name>Missed Calls</name>
<url>Application:Cisco/MissedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="2" category="0">
<name>Voicemail</name>
<url>Application:Cisco/Voicemail</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="1" category="0">
<name>Received Calls</name>
<url>Application:Cisco/ReceivedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="1" category="0">
<name>Placed Calls</name>
<url>Application:Cisco/PlacedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="1" category="0">
<name>Personal Directory</name>
<url>Application:Cisco/PersonalDirectory</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="1" category="0">
<name>Corporate Directory (Demo)</name>
<url>http://directory.ciscoxmlservices.com/demo1/demo1/</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="0" category="0">
<name>Australian Services</name>
<url>http://cisco.internect.net/</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="0" category="0">
<name>Berbee</name>
<url>http://phone-xml.berbee.com/menu.xml</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="2" category="0">
<name>Visual Voice Mail</name>
<url>http://FQDN.of.OurDomain/cisco/voicemail.php?user=4000</url>
<vendor></vendor>
<version></version>
</phoneService>
</phoneServices>
</device>
We see the phone register to the Public IP Address as seen here:
xxx.xxx.xxx.xxx is IP of the FusionPBX server
YYY.YYY.YYY.YYY is the public IP of the office with the IP Phone
------------------------------------------------------------------------
recv 1084 bytes from tcp/[YYY.YYY.YYY.YYY]:51227 at 19:49:47.718103:
------------------------------------------------------------------------
REGISTER sip:xxx.xxx.xxx.xxx SIP/2.0
Via: SIP/2.0/TCP 10.22.22.168:51227;branch=z9hG4bK1e63beb7
From: <sip:4000@xxx.xxx.xxx.xxx>;tag=000000000000000b7b1a2ec9-64d179df
To: <sip:4000@xxx.xxx.xxx.xxx>
Call-ID: b4e9b0b1-29180002-2bf06e2a-41307e56@10.22.22.168
Max-Forwards: 70
Date: Wed, 03 Oct 2018 00:49:47 GMT
CSeq: 104 REGISTER
User-Agent: Cisco-CP8945/9.4.2
Contact: <sip:4000@10.22.22.168:51227;transport=tcp>;+sip.instance="<urn:uuid:00000000-0000-0000-0000-000000000000>";+u.sip!devicename.ccm.cisco.com="SEP000000000000";+u.sip!model.ccm.cisco.com="585";video
Authorization: Digest username="4000",realm="xxx.xxx.xxx.xxx",uri="sip:xxx.xxx.xxx.xxx",response="3f888fad6ee9d5f1f817c5824d41860c",nonce="15714a71-f55b-4157-8b9a-ea3a7c7f9bb8",cnonce="1f16a488",qop=auth,nc=00000001,algorithm=MD5
Supported: replaces,join,sdp-anat,norefersub,resource-priority,extended-refer,X-cisco-callinfo,X-cisco-serviceuri,X-cisco-escapecodes,X-cisco-service-control,X-cisco-srtp-fallback,X-cisco-monrec,X-cisco-config,X-cisco-sis-7.0.0,X-cisco-xsi-8.5.1
Content-Length: 0
Expires: 3600
------------------------------------------------------------------------
send 668 bytes to tcp/[YYY.YYY.YYY.YYY]:51227 at 19:49:47.735626:
------------------------------------------------------------------------
SIP/2.0 200 OK
Via: SIP/2.0/TCP 10.22.22.168:51227;branch=z9hG4bK1e63beb7;received=YYY.YYY.YYY.YYY;rport=51227
From: <sip:4000@xxx.xxx.xxx.xxx>;tag=000000000000000b7b1a2ec9-64d179df
To: <sip:4000@xxx.xxx.xxx.xxx>;tag=ySS1rSHgeeQUr
Call-ID: b4e9b0b1-29180002-2bf06e2a-41307e56@10.22.22.168
CSeq: 104 REGISTER
Contact: <sip:4000@10.22.22.168:54237;transport=tcp>;expires=5
Contact: <sip:4000@10.22.22.168:51227;transport=tcp>;expires=3600
Date: Wed, 03 Oct 2018 00:49:44 GMT
User-Agent: FreeSWITCH
Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, INFO, UPDATE, REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE
Supported: timer, path, replaces
Content-Length: 0
------------------------------------------------------------------------
recv 1081 bytes from tcp/[YYY.YYY.YYY.YYY]:51227 at 19:49:47.760855:
------------------------------------------------------------------------
REGISTER sip:xxx.xxx.xxx.xxx SIP/2.0
Via: SIP/2.0/TCP 10.22.22.168:51227;branch=z9hG4bK267d9906
From: <sip:4000@xxx.xxx.xxx.xxx>;tag=000000000000000b7b1a2ec9-64d179df
To: <sip:4000@xxx.xxx.xxx.xxx>
Call-ID: b4e9b0b1-29180002-2bf06e2a-41307e56@10.22.22.168
Max-Forwards: 70
Date: Wed, 03 Oct 2018 00:49:47 GMT
CSeq: 105 REGISTER
User-Agent: Cisco-CP8945/9.4.2
Contact: <sip:4000@10.22.22.168:51227;transport=tcp>;+sip.instance="<urn:uuid:00000000-0000-0000-0000-000000000000>";+u.sip!devicename.ccm.cisco.com="SEP000000000000";+u.sip!model.ccm.cisco.com="585";video
Supported: replaces,join,sdp-anat,norefersub,resource-priority,extended-refer,X-cisco-callinfo,X-cisco-serviceuri,X-cisco-escapecodes,X-cisco-service-control,X-cisco-srtp-fallback,X-cisco-monrec,X-cisco-config,X-cisco-sis-7.0.0,X-cisco-xsi-8.5.1
Content-Length: 0
Expires: 0
Authorization: Digest username="4000",realm="xxx.xxx.xxx.xxx",uri="sip:xxx.xxx.xxx.xxx",response="197aa7d0a8f17765a282446e247d27ed",nonce="15714a71-f55b-4157-8b9a-ea3a7c7f9bb8",cnonce="31224280",qop=auth,nc=00000002,algorithm=MD5
------------------------------------------------------------------------
send 601 bytes to tcp/[YYY.YYY.YYY.YYY]:51227 at 19:49:47.779124:
------------------------------------------------------------------------
SIP/2.0 200 OK
Via: SIP/2.0/TCP 10.22.22.168:51227;branch=z9hG4bK267d9906;received=YYY.YYY.YYY.YYY;rport=51227
From: <sip:4000@xxx.xxx.xxx.xxx>;tag=000000000000000b7b1a2ec9-64d179df
To: <sip:4000@xxx.xxx.xxx.xxx>;tag=Z2jttm2KBQDem
Call-ID: b4e9b0b1-29180002-2bf06e2a-41307e56@10.22.22.168
CSeq: 105 REGISTER
Contact: <sip:4000@10.22.22.168:54237;transport=tcp>;expires=5
Date: Wed, 03 Oct 2018 00:49:44 GMT
User-Agent: FreeSWITCH
Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, INFO, UPDATE, REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE
Supported: timer, path, replaces
Content-Length: 0
When I delete domain xxx.xxx.xxx.xxx and try to force the phone to register to the domain name FQDN.of.OurDomain, we receive the following error when registering.
2018-10-02 20:02:16.531288 [WARNING] sofia_reg.c:2906 Can't find user [4000@xxx.xxx.xxx.xxx] from yyy.yyy.yyy.yyy
You must define a domain called 'xxx.xxx.xxx.xxx' in your directory and add a user with the id="4000" attribute
and you must configure your device to use the proper domain in it's authentication credentials.
2018-10-02 20:02:16.531288 [WARNING] sofia_reg.c:1737 SIP auth failure (REGISTER) on sofia profile 'internal' for [4000@xxx.xxx.xxx.xxx] from ip yyy.yyy.yyy.yyy
send 507 bytes to tcp/[yyy.yyy.yyy.yyy]:58791 at 20:02:19.364028:
------------------------------------------------------------------------
SIP/2.0 403 Forbidden
Via: SIP/2.0/TCP 10.22.22.168:58791;branch=z9hG4bK1b7095ec;received=yyy.yyy.yyy.yyy;rport=58791
From: <sip:4000@xxx.xxx.xxx.xxx>;tag=0000000000000005134205db-30e6c7f1
To: <sip:4000@xxx.xxx.xxx.xxx>;tag=a7H46ZpBFpBjp
Call-ID: b4e9b0b1-29180002-73fe8436-537d3050@10.22.22.168
CSeq: 102 REGISTER
User-Agent: FreeSWITCH
Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, INFO, UPDATE, REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE
Supported: timer, path, replaces
Content-Length: 0
------------------------------------------------------------------------
The Debug on the phone shows:
00:00:01:41.154 - E/Checking Account: Line=4000 (OK)
00:00:01:41.156 - E/Checking CUCM1: FQDN - FQDN.of.OurDomain (Pending)
00:00:01:41.171 - E/Checking TFTP1: IPv4 - 10.22.22.152 (OK)
uigen_header: Phone not registered
[MMI]Not update call ui on unregister b_update:undefined
uigen_header: Phone not registered
------ Menu proxy get:applications
00:00:01:41.415 - E/Checking CUCM1: FQDN - FQDN.of.OurDomain ==> xxx.xxx.xxx.xxx (OK)
00:00:01:42.649 - D/SIPCC-SIP_REG: sip_regmgr_handle_reg_all_fail: All registration attempts failed.
00:00:01:42.649 - E/SIPCC-SIP_TRANS: sip_transport_get_ti_addr: No active CUCM found using primary CUCM
00:00:01:49.776 - D/SIPCC-SIP_TRANS: sipTransportCfgTableInit: For VISITING_CCM: IPv4 Addr: Port: 0 listen Port: 0 IPv6 Addr: Port: 0 listen Port: 0 transport: 1 Sec Level: 0 IP type: 0
00:00:01:49.801 - D/SIPCC-SIP_TRANS: sip_get_local_ip_addr: src_addr: 10.22.22.168
00:00:01:49.801 - D/SIPCC-SIP_TRANS: sip_transport_getaddrinfo: xxx.xxx.xxx.xxx is already an IPv4 address
00:00:01:49.802 - I/SIPCC: platGetLocalIPAddr(). dst_addr=xxx.xxx.xxx.xxx [out]src_addr=10.22.22.168, int_type=1
00:00:01:49.802 - D/SIPCC-SIP_TRANS: sipTransportCfgTableInit: For PRIMARY_CCM: IPv4 Addr: xxx.xxx.xxx.xxx Port: 5060 listen Port: 5060 IPv6 Addr: [::0] Port: 5060 listen Port: 5060 transport: 1 Sec Level: 0 IP type: 1
When we register the Phone to FusionPBX we see the phone try to register with the IP address and not the FQDN. If I build the extension on the Public IP domain we are able to register and the phone works perfectly.
I need assistance getting the FQDN to be passed instead of the IP Address in the SIP Registrar of the Cisco SIP Phones.
Our Configuration File for the Cisco phone is:
<?xml version="1.0" encoding="UTF-8"?>
<device>
<deviceProtocol>SIP</deviceProtocol>
<sshUserId>admin</sshUserId>
<sshPassword>admin</sshPassword>
<devicePool>
<dateTimeSetting>
<dateTemplate>D/M/Ya</dateTemplate>
<timeZone>Central Standard/Daylight Time</timeZone>
<ntps>
<ntp>
<name>ntppub.tamu.edu</name>
<ntpMode>Unicast</ntpMode>
</ntp>
</ntps>
</dateTimeSetting>
<callManagerGroup>
<members>
<member priority="0">
<callManager>
<ports>
<ethernetPhonePort>2000</ethernetPhonePort>
<sipPort>5060</sipPort>
<securedSipPort>5061</securedSipPort>
</ports>
<processNodeName>FQDN.of.OurDomain</processNodeName>
</callManager>
</member>
</members>
</callManagerGroup>
</devicePool>
<commonProfile>
<phonePassword></phonePassword>
<backgroundImageAccess>true</backgroundImageAccess>
<callLogBlfEnabled>3</callLogBlfEnabled>
</commonProfile>
<loadInformation>SIP894x.9-4-2SR3-1</loadInformation>
<featurePolicyFile>DefaultFP.xml</featurePolicyFile>
<vendorConfig>
<disableSpeaker>false</disableSpeaker>
<disableSpeakerAndHeadset>false</disableSpeakerAndHeadset>
<pcPort>0</pcPort>
<settingsAccess>1</settingsAccess>
<garp>0</garp>
<voiceVlanAccess>0</voiceVlanAccess>
<ciscoCamera>1</ciscoCamera>
<videoCapability>1</videoCapability>
<usbClasses>0,1,2</usbClasses>
<sdio>1</sdio>
<wifi>0</wifi>
<bluetoothProfile>0,1</bluetoothProfile>
<powerNegotiation>0</powerNegotiation>
<autoSelectLineEnable>0</autoSelectLineEnable>
<webAccess>0</webAccess>
<sshAccess>0</sshAccess>
<g722CodecSupport></g722CodecSupport>
<daysDisplayNotActive>1,2,3,4,5,6,7</daysDisplayNotActive>
<displayOnTime>08:00</displayOnTime>
<displayOnDuration>08:30</displayOnDuration>
<displayIdleTimeout>04:00</displayIdleTimeout>
<displayOnWhenIncomingCall>1</displayOnWhenIncomingCall>
<spanToPCPort>1</spanToPCPort>
<loggingDisplay>1</loggingDisplay>
<loadServer></loadServer>
</vendorConfig>
<commonConfig>
<usb1>1</usb1>
<usb2>1</usb2>
<ciscoCamera>1</ciscoCamera>
<usbClasses>0,1,2</usbClasses>
<sdio>1</sdio>
<bluetooth>1</bluetooth>
<wifi>1</wifi>
<bluetoothProfile>0,1</bluetoothProfile>
<joinAndDirectTransferPolicy>0</joinAndDirectTransferPolicy>
</commonConfig>
<enterpriseConfig>
<usb1>1</usb1>
<usb2>1</usb2>
<ciscoCamera>1</ciscoCamera>
<usbClasses>0,1,2</usbClasses>
<sdio>1</sdio>
<bluetooth>1</bluetooth>
<wifi>1</wifi>
<bluetoothProfile>0,1</bluetoothProfile>
<joinAndDirectTransferPolicy>0</joinAndDirectTransferPolicy>
<videoCapability>1</videoCapability>
<webAccess>0</webAccess>
<eapAuthentication>2</eapAuthentication>
<webProtocol>0</webProtocol>
</enterpriseConfig>
<advertiseG722Codec></advertiseG722Codec>
<networkLocale>United_States</networkLocale>
<networkLocaleInfo>
<name>English_United_States</name>
<uid>64</uid>
<version>1.0.0.0-1</version>
</networkLocaleInfo>
<deviceSecurityMode>1</deviceSecurityMode>
<idleTimeout>0</idleTimeout>
<authenticationURL></authenticationURL>
<directoryURL></directoryURL>
<idleURL></idleURL>
<informationURL></informationURL>
<messagesNumber></messagesNumber>
<messagesURL></messagesURL>
<proxyServerURL></proxyServerURL>
<servicesURL></servicesURL>
<dscpForSCCPPhoneConfig>96</dscpForSCCPPhoneConfig>
<dscpForSCCPPhoneServices>0</dscpForSCCPPhoneServices>
<dscpForCm2Dvce>96</dscpForCm2Dvce>
<transportLayerProtocol>1</transportLayerProtocol>
<dndCallAlert>5</dndCallAlert>
<phonePersonalization>1</phonePersonalization>
<rollover>0</rollover>
<singleButtonBarge>0</singleButtonBarge>
<joinAcrossLines>1</joinAcrossLines>
<autoCallPickupEnable>false</autoCallPickupEnable>
<blfAudibleAlertSettingOfIdleStation>0</blfAudibleAlertSettingOfIdleStation>
<blfAudibleAlertSettingOfBusyStation>0</blfAudibleAlertSettingOfBusyStation>
<capfAuthMode>0</capfAuthMode>
<capfList>
<capf>
<phonePort>3804</phonePort>
</capf>
</capfList>
<certHash></certHash>
<encrConfig>false</encrConfig>
<sipProfile>
<sipProxies>
<backupProxy>USECALLMANAGER</backupProxy>
<backupProxyPort>5060</backupProxyPort>
<emergencyProxy>USECALLMANAGER</emergencyProxy>
<emergencyProxyPort>5060</emergencyProxyPort>
<outboundProxy></outboundProxy>
<outboundProxyPort></outboundProxyPort>
<registerWithProxy>true</registerWithProxy>
</sipProxies>
<sipCallFeatures>
<cnfJoinEnabled>true</cnfJoinEnabled>
<callForwardURI>x-cisco-serviceuri-cfwdall</callForwardURI>
<callPickupURI>x-cisco-serviceuri-pickup</callPickupURI>
<callPickupListURI>x-cisco-serviceuri-opickup</callPickupListURI>
<callPickupGroupURI>x-cisco-serviceuri-gpickup</callPickupGroupURI>
<meetMeServiceURI>x-cisco-serviceuri-meetme</meetMeServiceURI>
<abbreviatedDialURI>x-cisco-serviceuri-abbrdial</abbreviatedDialURI>
<rfc2543Hold>false</rfc2543Hold>
<callHoldRingback>2</callHoldRingback>
<localCfwdEnable>true</localCfwdEnable>
<semiAttendedTransfer>true</semiAttendedTransfer>
<anonymousCallBlock>2</anonymousCallBlock>
<callerIdBlocking>2</callerIdBlocking>
<dndControl>0</dndControl>
<remoteCcEnable>true</remoteCcEnable>
<retainForwardInformation>true</retainForwardInformation>
<uriDialingDisplayPreference>0</uriDialingDisplayPreference>
</sipCallFeatures>
<sipStack>
<sipInviteRetx>6</sipInviteRetx>
<sipRetx>10</sipRetx>
<timerInviteExpires>180</timerInviteExpires>
<timerRegisterExpires>3600</timerRegisterExpires>
<timerRegisterDelta>5</timerRegisterDelta>
<timerKeepAliveExpires>120</timerKeepAliveExpires>
<timerSubscribeExpires>120</timerSubscribeExpires>
<timerSubscribeDelta>5</timerSubscribeDelta>
<timerT1>500</timerT1>
<timerT2>4000</timerT2>
<maxRedirects>70</maxRedirects>
<remotePartyID>false</remotePartyID>
<userInfo>None</userInfo>
</sipStack>
<autoAnswerTimer>0</autoAnswerTimer>
<autoAnswerAltBehavior>false</autoAnswerAltBehavior>
<autoAnswerOverride>true</autoAnswerOverride>
<transferOnhookEnabled>false</transferOnhookEnabled>
<enableVad>false</enableVad>
<preferredCodec>none</preferredCodec>
<dtmfAvtPayload>101</dtmfAvtPayload>
<dtmfDbLevel>3</dtmfDbLevel>
<dtmfOutofBand>avt</dtmfOutofBand>
<alwaysUsePrimeLine>true</alwaysUsePrimeLine>
<alwaysUsePrimeLineVoiceMail>true</alwaysUsePrimeLineVoiceMail>
<kpml>3</kpml>
<natEnabled>true</natEnabled>
<natAddress>3.3.3.3</natAddress>
<stutterMsgWaiting>2</stutterMsgWaiting>
<callStats>false</callStats>
<silentPeriodBetweenCallWaitingBursts>10</silentPeriodBetweenCallWaitingBursts>
<disableLocalSpeedDialConfig>false</disableLocalSpeedDialConfig>
<startMediaPort>10000</startMediaPort>
<stopMediaPort>20000</stopMediaPort>
<voipControlPort>5060</voipControlPort>
<dscpForAudio>184</dscpForAudio>
<dscpVideo>136</dscpVideo>
<dscpForTelepresence>128</dscpForTelepresence>
<ringSettingBusyStationPolicy>0</ringSettingBusyStationPolicy>
<softKeyFile>softkey.xml</softKeyFile>
<dialTemplate>dialplan.xml</dialTemplate>
<phoneLabel>Adam</phoneLabel>
<sipLines>
<line button="1" lineIndex="1">
<featureID>9</featureID>
<featureLabel>test phone1</featureLabel>
<name>4000</name>
<displayName>Test Phone1</displayName>
<contact>4000</contact>
<proxy>USECALLMANAGER</proxy>
<port>5060</port>
<autoAnswer>
<autoAnswerEnabled>2</autoAnswerEnabled>
</autoAnswer>
<callWaiting>3</callWaiting>
<authName>4000</authName>
<authPassword>1234</authPassword>
<sharedLine>false</sharedLine>
<messageWaitingLampPolicy>3</messageWaitingLampPolicy>
<messageWaitingAMWI>1</messageWaitingAMWI>
<messagesNumber>*97</messagesNumber>
<ringSettingIdle>4</ringSettingIdle>
<ringSettingActive>5</ringSettingActive>
<forwardCallInfoDisplay>
<callerName>true</callerName>
<callerNumber>false</callerNumber>
<redirectedNumber>false</redirectedNumber>
<dialedNumber>true</dialedNumber>
</forwardCallInfoDisplay>
<maxNumCalls>4</maxNumCalls>
<busyTrigger>2</busyTrigger>
</line>
</sipLines>
</sipProfile>
<phoneServices>
<provisioning>0</provisioning>
<phoneService type="1" category="0">
<name>Missed Calls</name>
<url>Application:Cisco/MissedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="2" category="0">
<name>Voicemail</name>
<url>Application:Cisco/Voicemail</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="1" category="0">
<name>Received Calls</name>
<url>Application:Cisco/ReceivedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="1" category="0">
<name>Placed Calls</name>
<url>Application:Cisco/PlacedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="1" category="0">
<name>Personal Directory</name>
<url>Application:Cisco/PersonalDirectory</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="1" category="0">
<name>Corporate Directory (Demo)</name>
<url>http://directory.ciscoxmlservices.com/demo1/demo1/</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="0" category="0">
<name>Australian Services</name>
<url>http://cisco.internect.net/</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="0" category="0">
<name>Berbee</name>
<url>http://phone-xml.berbee.com/menu.xml</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="2" category="0">
<name>Visual Voice Mail</name>
<url>http://FQDN.of.OurDomain/cisco/voicemail.php?user=4000</url>
<vendor></vendor>
<version></version>
</phoneService>
</phoneServices>
</device>
We see the phone register to the Public IP Address as seen here:
xxx.xxx.xxx.xxx is IP of the FusionPBX server
YYY.YYY.YYY.YYY is the public IP of the office with the IP Phone
------------------------------------------------------------------------
recv 1084 bytes from tcp/[YYY.YYY.YYY.YYY]:51227 at 19:49:47.718103:
------------------------------------------------------------------------
REGISTER sip:xxx.xxx.xxx.xxx SIP/2.0
Via: SIP/2.0/TCP 10.22.22.168:51227;branch=z9hG4bK1e63beb7
From: <sip:4000@xxx.xxx.xxx.xxx>;tag=000000000000000b7b1a2ec9-64d179df
To: <sip:4000@xxx.xxx.xxx.xxx>
Call-ID: b4e9b0b1-29180002-2bf06e2a-41307e56@10.22.22.168
Max-Forwards: 70
Date: Wed, 03 Oct 2018 00:49:47 GMT
CSeq: 104 REGISTER
User-Agent: Cisco-CP8945/9.4.2
Contact: <sip:4000@10.22.22.168:51227;transport=tcp>;+sip.instance="<urn:uuid:00000000-0000-0000-0000-000000000000>";+u.sip!devicename.ccm.cisco.com="SEP000000000000";+u.sip!model.ccm.cisco.com="585";video
Authorization: Digest username="4000",realm="xxx.xxx.xxx.xxx",uri="sip:xxx.xxx.xxx.xxx",response="3f888fad6ee9d5f1f817c5824d41860c",nonce="15714a71-f55b-4157-8b9a-ea3a7c7f9bb8",cnonce="1f16a488",qop=auth,nc=00000001,algorithm=MD5
Supported: replaces,join,sdp-anat,norefersub,resource-priority,extended-refer,X-cisco-callinfo,X-cisco-serviceuri,X-cisco-escapecodes,X-cisco-service-control,X-cisco-srtp-fallback,X-cisco-monrec,X-cisco-config,X-cisco-sis-7.0.0,X-cisco-xsi-8.5.1
Content-Length: 0
Expires: 3600
------------------------------------------------------------------------
send 668 bytes to tcp/[YYY.YYY.YYY.YYY]:51227 at 19:49:47.735626:
------------------------------------------------------------------------
SIP/2.0 200 OK
Via: SIP/2.0/TCP 10.22.22.168:51227;branch=z9hG4bK1e63beb7;received=YYY.YYY.YYY.YYY;rport=51227
From: <sip:4000@xxx.xxx.xxx.xxx>;tag=000000000000000b7b1a2ec9-64d179df
To: <sip:4000@xxx.xxx.xxx.xxx>;tag=ySS1rSHgeeQUr
Call-ID: b4e9b0b1-29180002-2bf06e2a-41307e56@10.22.22.168
CSeq: 104 REGISTER
Contact: <sip:4000@10.22.22.168:54237;transport=tcp>;expires=5
Contact: <sip:4000@10.22.22.168:51227;transport=tcp>;expires=3600
Date: Wed, 03 Oct 2018 00:49:44 GMT
User-Agent: FreeSWITCH
Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, INFO, UPDATE, REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE
Supported: timer, path, replaces
Content-Length: 0
------------------------------------------------------------------------
recv 1081 bytes from tcp/[YYY.YYY.YYY.YYY]:51227 at 19:49:47.760855:
------------------------------------------------------------------------
REGISTER sip:xxx.xxx.xxx.xxx SIP/2.0
Via: SIP/2.0/TCP 10.22.22.168:51227;branch=z9hG4bK267d9906
From: <sip:4000@xxx.xxx.xxx.xxx>;tag=000000000000000b7b1a2ec9-64d179df
To: <sip:4000@xxx.xxx.xxx.xxx>
Call-ID: b4e9b0b1-29180002-2bf06e2a-41307e56@10.22.22.168
Max-Forwards: 70
Date: Wed, 03 Oct 2018 00:49:47 GMT
CSeq: 105 REGISTER
User-Agent: Cisco-CP8945/9.4.2
Contact: <sip:4000@10.22.22.168:51227;transport=tcp>;+sip.instance="<urn:uuid:00000000-0000-0000-0000-000000000000>";+u.sip!devicename.ccm.cisco.com="SEP000000000000";+u.sip!model.ccm.cisco.com="585";video
Supported: replaces,join,sdp-anat,norefersub,resource-priority,extended-refer,X-cisco-callinfo,X-cisco-serviceuri,X-cisco-escapecodes,X-cisco-service-control,X-cisco-srtp-fallback,X-cisco-monrec,X-cisco-config,X-cisco-sis-7.0.0,X-cisco-xsi-8.5.1
Content-Length: 0
Expires: 0
Authorization: Digest username="4000",realm="xxx.xxx.xxx.xxx",uri="sip:xxx.xxx.xxx.xxx",response="197aa7d0a8f17765a282446e247d27ed",nonce="15714a71-f55b-4157-8b9a-ea3a7c7f9bb8",cnonce="31224280",qop=auth,nc=00000002,algorithm=MD5
------------------------------------------------------------------------
send 601 bytes to tcp/[YYY.YYY.YYY.YYY]:51227 at 19:49:47.779124:
------------------------------------------------------------------------
SIP/2.0 200 OK
Via: SIP/2.0/TCP 10.22.22.168:51227;branch=z9hG4bK267d9906;received=YYY.YYY.YYY.YYY;rport=51227
From: <sip:4000@xxx.xxx.xxx.xxx>;tag=000000000000000b7b1a2ec9-64d179df
To: <sip:4000@xxx.xxx.xxx.xxx>;tag=Z2jttm2KBQDem
Call-ID: b4e9b0b1-29180002-2bf06e2a-41307e56@10.22.22.168
CSeq: 105 REGISTER
Contact: <sip:4000@10.22.22.168:54237;transport=tcp>;expires=5
Date: Wed, 03 Oct 2018 00:49:44 GMT
User-Agent: FreeSWITCH
Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, INFO, UPDATE, REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE
Supported: timer, path, replaces
Content-Length: 0
When I delete domain xxx.xxx.xxx.xxx and try to force the phone to register to the domain name FQDN.of.OurDomain, we receive the following error when registering.
2018-10-02 20:02:16.531288 [WARNING] sofia_reg.c:2906 Can't find user [4000@xxx.xxx.xxx.xxx] from yyy.yyy.yyy.yyy
You must define a domain called 'xxx.xxx.xxx.xxx' in your directory and add a user with the id="4000" attribute
and you must configure your device to use the proper domain in it's authentication credentials.
2018-10-02 20:02:16.531288 [WARNING] sofia_reg.c:1737 SIP auth failure (REGISTER) on sofia profile 'internal' for [4000@xxx.xxx.xxx.xxx] from ip yyy.yyy.yyy.yyy
send 507 bytes to tcp/[yyy.yyy.yyy.yyy]:58791 at 20:02:19.364028:
------------------------------------------------------------------------
SIP/2.0 403 Forbidden
Via: SIP/2.0/TCP 10.22.22.168:58791;branch=z9hG4bK1b7095ec;received=yyy.yyy.yyy.yyy;rport=58791
From: <sip:4000@xxx.xxx.xxx.xxx>;tag=0000000000000005134205db-30e6c7f1
To: <sip:4000@xxx.xxx.xxx.xxx>;tag=a7H46ZpBFpBjp
Call-ID: b4e9b0b1-29180002-73fe8436-537d3050@10.22.22.168
CSeq: 102 REGISTER
User-Agent: FreeSWITCH
Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, INFO, UPDATE, REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE
Supported: timer, path, replaces
Content-Length: 0
------------------------------------------------------------------------
The Debug on the phone shows:
00:00:01:41.154 - E/Checking Account: Line=4000 (OK)
00:00:01:41.156 - E/Checking CUCM1: FQDN - FQDN.of.OurDomain (Pending)
00:00:01:41.171 - E/Checking TFTP1: IPv4 - 10.22.22.152 (OK)
uigen_header: Phone not registered
[MMI]Not update call ui on unregister b_update:undefined
uigen_header: Phone not registered
------ Menu proxy get:applications
00:00:01:41.415 - E/Checking CUCM1: FQDN - FQDN.of.OurDomain ==> xxx.xxx.xxx.xxx (OK)
00:00:01:42.649 - D/SIPCC-SIP_REG: sip_regmgr_handle_reg_all_fail: All registration attempts failed.
00:00:01:42.649 - E/SIPCC-SIP_TRANS: sip_transport_get_ti_addr: No active CUCM found using primary CUCM
00:00:01:49.776 - D/SIPCC-SIP_TRANS: sipTransportCfgTableInit: For VISITING_CCM: IPv4 Addr: Port: 0 listen Port: 0 IPv6 Addr: Port: 0 listen Port: 0 transport: 1 Sec Level: 0 IP type: 0
00:00:01:49.801 - D/SIPCC-SIP_TRANS: sip_get_local_ip_addr: src_addr: 10.22.22.168
00:00:01:49.801 - D/SIPCC-SIP_TRANS: sip_transport_getaddrinfo: xxx.xxx.xxx.xxx is already an IPv4 address
00:00:01:49.802 - I/SIPCC: platGetLocalIPAddr(). dst_addr=xxx.xxx.xxx.xxx [out]src_addr=10.22.22.168, int_type=1
00:00:01:49.802 - D/SIPCC-SIP_TRANS: sipTransportCfgTableInit: For PRIMARY_CCM: IPv4 Addr: xxx.xxx.xxx.xxx Port: 5060 listen Port: 5060 IPv6 Addr: [::0] Port: 5060 listen Port: 5060 transport: 1 Sec Level: 0 IP type: 1
