Completely disable DND (Do Not Disturb)?

[bmcgonag]

I've googled a good bit, and read some other forums, and I'm just not finding what I'm looking for.

I want to completely disable DND from my fusionpbx install. I notice that every couple of days it's been turned on, but I have no indicator on my phone (that I can see anyway) to tell me that. So someone tries to call, and they get a busy signal, or straight to voicemail, or other issues.

I'd prefer it always try to ring me, but can't find where to just flat out disable it.

I use *79 right now, and it does disable DND temporarily, but not sure what's triggering it to re-engage. I can tell you that I'm not using *78 ever.

Thoughts or ideas are welcome, and thanks for any help.

 

[DigitalDaz]

Are you sure they are not doing DND on the phones?

 

[bmcgonag]

Yes sir. I'm actually the only one using the phone, and the only one with an extension. I'm testing before putting this into production, and I've noticed it happens pretty regularly (every couple of days). Is there some kind of time out if it's not used in a certain amount of time, or anything. I'm looking all through the menus, and just don't see anything I can change on this.

 

[DigitalDaz]

I do not think this will be going into DND, can you get a siptrace using sngrep when you think it has.

 

[bmcgonag]

I can sure try

 

[Patrick_S]

Has there been an update on this. It happens to me as well.

 

[krishan]

Anyone found solution for above problem, I am having same problem on our Yealink phones without any indication on phone DND goes ON by itself, try to disable setting under Default settings but no effect

 

[Patrick_S]

The screenshot below is the only way I have found to combat this issue. Not sure about the syntax for other phone makes