few calls get stuck on FusionPBX active calls monitoring

PJPMontreal

Member
Feb 28, 2020
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Please, I need some help identifying a problem.
Few incoming calls get stuck on FusionPBX active calls monitoring and it is impossible to hangup them unless I stop the freeswitch and restart.
Fusion 4.5.12 mounted on virtual machine in DigitalOcean, Debian 10.
Same configuration but on Debian 9 and VM in Vultr doen't have the issue.

Anybody has noted this issue and how was resolved.
Thanks
 

alan

New Member
Feb 26, 2023
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I am facing the same issue on outbound calls also, while using webphone.
 

jeetz

Member
Oct 15, 2019
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either the call have an option to hangup from the admin, or you will have to postgresql some query to free that channel this will be done from cli (fs_cli)

unfortunately i dont have the query else i would have given
 
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markjcrane

Active Member
Staff member
Jul 22, 2018
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This is caused by a freeswitch bug. The bug affect FreeSWITCH 1.10.10 and 1.10.11.
 

markjcrane

Active Member
Staff member
Jul 22, 2018
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The stuck calls are a FreeSWITCH bug from version 1.10.9 up to 1.10.11.

The package doesn't have a downgrade option without the package maintainers providing alternative versions. For this reason and because they require a token now to make the packages which is more work for people.

For these reasons, the FusionPBX install for FreeSWITCH uses a compiled version and allows choosing between versions.
 

alan

New Member
Feb 26, 2023
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The stuck calls are a FreeSWITCH bug from version 1.10.9 up to 1.10.11.

The package doesn't have a downgrade option without the package maintainers providing alternative versions. For this reason and because they require a token now to make the packages which is more work for people.

For these reasons, the FusionPBX install for FreeSWITCH uses a compiled version and allows choosing between versions.
We are using the version 1.10.7. But for outgoing calls, we are facing the same problem. For a few calls channels are not being cleared.