Hi Guys,
Could you please give me some guidance on how to resolve this issue?
We have around 40 domains in this server, Fusionpbx version: 4.5.11, switch: 1.10.6
Every now and then a couple of calls lose the audio on both ends and hangup with this cause: Recovery On Timer Expire.
It usually happens with calls longer than 3 mins, the calls seems to stay on (at least the timer and status on the phone) but there is no audio.
So far we have:
1. Troubleshooted the main internet router, modem.
2. Played back and forward with several NAT's configurations
3. Change Phone hardware (Yealink, Cisco)
It's hard to troubleshoot live as it only happens randomly 2 or 3 times a day.
Would any of you please give some guidance on what to try next?
Could you please give me some guidance on how to resolve this issue?
We have around 40 domains in this server, Fusionpbx version: 4.5.11, switch: 1.10.6
Every now and then a couple of calls lose the audio on both ends and hangup with this cause: Recovery On Timer Expire.
It usually happens with calls longer than 3 mins, the calls seems to stay on (at least the timer and status on the phone) but there is no audio.
So far we have:
1. Troubleshooted the main internet router, modem.
2. Played back and forward with several NAT's configurations
3. Change Phone hardware (Yealink, Cisco)
It's hard to troubleshoot live as it only happens randomly 2 or 3 times a day.
Would any of you please give some guidance on what to try next?
