Hot Desking?
- Thread starter MKNGRP
- Start date
- Status
Hi,
Are you looking for a VoIP phone service provider who can do it for you or do you want to do it on your own PBX?
We are the service provider and we have a very flexible Hot Desking feature included in our service.
I don't think hotdesking is difficult to set up, I used it years ago for a customer, before the existence of paid member documentation.
I can't remember all the details because we don't use it currently, if I get time I dig into my old notes. From what I can remember, the phones must be auto provisioned and you need to assign a user to their hotdesk extension. Then it is just a matter of picking up and extension and dialing *11. Have a look at *11 and *12 in the dialplan manager.
*11 provisions the device with the hotdesk extension for that user and *12 provisions the device back to whatever it was. I think that's about all there is to it, unless it has changed significantly since I last used it.
I can't remember all the details because we don't use it currently, if I get time I dig into my old notes. From what I can remember, the phones must be auto provisioned and you need to assign a user to their hotdesk extension. Then it is just a matter of picking up and extension and dialing *11. Have a look at *11 and *12 in the dialplan manager.
*11 provisions the device with the hotdesk extension for that user and *12 provisions the device back to whatever it was. I think that's about all there is to it, unless it has changed significantly since I last used it.
Thank you so much for getting back to me!!
Please let me know if I'm understanding things correctly
In order to auto-provision - I must do it the normal way I usually do by assigning the mac address to the devices, implementing the configuration specifications on the server and then, assigning a device to a specific extension.
Upon doing so - by simply dialing *11 and or *12 - I am able to log in and out of a phone?
Adrian gave you the basic idea of how it works in Fusionpbx. It really is a fairly simple process but is not like many other versions of hotdesking where extensions just login/logout.
My memory is fuzzy since I've never needed to use it and don't want to break the confidentiality of member docs but essentially the *11/*12 allows the phone to provision the "standard" device provisioning files, or a different device's provisioning files. *11 can allow any device to use any other device's settings (assuming the device template is compatible with a given phone) but it has to have the proper credentials to allow such feature.
The above fields on device edit page are related to hotdesking feature.
My memory is fuzzy since I've never needed to use it and don't want to break the confidentiality of member docs but essentially the *11/*12 allows the phone to provision the "standard" device provisioning files, or a different device's provisioning files. *11 can allow any device to use any other device's settings (assuming the device template is compatible with a given phone) but it has to have the proper credentials to allow such feature.
The above fields on device edit page are related to hotdesking feature.
Hi there,
Thank you so much for all your help.
Can you please advise me on what the username and password are supposed to correlate to?
Would that be the physical phones login method? (ex: username: admin - password: admin)?
We did this many years ago using Snom phones as they did not require a reboot. We simply had a provisioning script for the mac address and then a virtual provisioning script were the mac was all zero's apart from the last digit which were the extension number. Using the *11 & *12 feature codes. Had to change the dialplan on these for reboot is false.
Seemed to work a treat.
Seemed to work a treat.
- Status