How to debug FusionPBX Gateway

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infinity

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Jun 6, 2018
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Hey Guys,

I am a bit of a noob with FusionPBX but have found quite a liking in it...
I am used to FreePBX and have now moved over... All of my SIP accounts are registering perfectly except for one.

This SIP account can register perfectly on FreePBX, but refuses to register on FusionPBX...
I have been searching and searching but cannot find a way to debug... How can I find out what's wrong? I am not sure at all where to start with FusionPBX...
All Fusion is telling me is "FAIL_WAIT"

Any assistance would be amazing :).
 

DigitalDaz

Administrator
Staff member
Sep 29, 2016
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Yo really need to ask the carrier how they want it, ie why it is failing, you may want to try gateways advanced settings and enable caller id in from as a starting point.

Also, remember when modifying gateway that you must stop and restart it afterwards.
 
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