Incorrect Wait Time In Call Queues

[gflow]

Hi Guys,

I've noticed recently when somebody calls into a queue and I look at the "Active Call Center" app the wait time is always starting from around 2:50sec and not from 0. This is happening for all callers in all my clients call centres, I'm sure this wasn't always the case though. Has anybody else had any experience with this?

 

[gflow]

update: just removed the freeswitch databases (rm /var/lib/freeswitch/db/*.db) and restarted freeswitch fixed the issue.