Outbound Calls Fail on 2nd Tenant

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xoomcloud

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Nov 25, 2020
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Hi guys,

Configured FusionPBX all fine with both inbound and outbound calls on the primary domain. Created second domain (second tenant) and added the usual gateway, ext, inbound/outbound routes but can not make any calls. Inbound works fine to the ring group.
Ive got the same config apart from the Gateway as the Primary tenenat which works perfectly. Have I missed something ?

Thanks for the help

LOG:
2020-11-30 04:36:58.476830 [WARNING] sofia_reg.c:1794 SIP auth challenge (INVITE) on sofia profile 'internal' for [55294925@ndautocare.xoomcloud.com.au] from ip 103.103.149.239
2fc5631f-a6a4-4eac-b289-66686c8d592a 2020-11-30 04:36:58.476830 [DEBUG] switch_core_state_machine.c:604 (sofia/internal/1001@ndautocare.xoomcloud.com.au) State NEW
2fc5631f-a6a4-4eac-b289-66686c8d592a 2020-11-30 04:37:08.536825 [WARNING] switch_core_state_machine.c:688 2fc5631f-a6a4-4eac-b289-66686c8d592a sofia/internal/1001@ndautocare.xoomcloud.com.au Abandoned
2fc5631f-a6a4-4eac-b289-66686c8d592a 2020-11-30 04:37:08.536825 [NOTICE] switch_core_state_machine.c:691 Hangup sofia/internal/1001@ndautocare.xoomcloud.com.au [CS_NEW] [WRONG_CALL_STATE]
2fc5631f-a6a4-4eac-b289-66686c8d592a 2020-11-30 04:37:08.536825 [DEBUG] switch_core_state_machine.c:585 (sofia/internal/1001@ndautocare.xoomcloud.com.au) Running State Change CS_HANGUP (Cur 1 Tot 113)
2fc5631f-a6a4-4eac-b289-66686c8d592a 2020-11-30 04:37:08.536825 [DEBUG] switch_core_state_machine.c:848 (sofia/internal/1001@ndautocare.xoomcloud.com.au) Callstate Change DOWN -> HANGUP
2fc5631f-a6a4-4eac-b289-66686c8d592a 2020-11-30 04:37:08.536825 [DEBUG] switch_core_state_machine.c:850 (sofia/internal/1001@ndautocare.xoomcloud.com.au) State HANGUP
2fc5631f-a6a4-4eac-b289-66686c8d592a 2020-11-30 04:37:08.536825 [DEBUG] mod_sofia.c:453 Channel sofia/internal/1001@ndautocare.xoomcloud.com.au hanging up, cause: WRONG_CALL_STATE
2fc5631f-a6a4-4eac-b289-66686c8d592a 2020-11-30 04:37:08.536825 [DEBUG] switch_core_state_machine.c:60 sofia/internal/1001@ndautocare.xoomcloud.com.au Standard HANGUP, cause: WRONG_CALL_STATE
2fc5631f-a6a4-4eac-b289-66686c8d592a 2020-11-30 04:37:08.536825 [DEBUG] switch_core_state_machine.c:850 (sofia/internal/1001@ndautocare.xoomcloud.com.au) State HANGUP going to sleep
2fc5631f-a6a4-4eac-b289-66686c8d592a 2020-11-30 04:37:08.536825 [DEBUG] switch_core_state_machine.c:620 (sofia/internal/1001@ndautocare.xoomcloud.com.au) State Change CS_HANGUP -> CS_REPORTING
2fc5631f-a6a4-4eac-b289-66686c8d592a 2020-11-30 04:37:08.536825 [DEBUG] switch_core_state_machine.c:585 (sofia/internal/1001@ndautocare.xoomcloud.com.au) Running State Change CS_REPORTING (Cur 1 Tot 113)
2fc5631f-a6a4-4eac-b289-66686c8d592a 2020-11-30 04:37:08.536825 [DEBUG] switch_core_state_machine.c:936 (sofia/internal/1001@ndautocare.xoomcloud.com.au) State REPORTING
2fc5631f-a6a4-4eac-b289-66686c8d592a 2020-11-30 04:37:08.536825 [DEBUG] switch_core_state_machine.c:174 sofia/internal/1001@ndautocare.xoomcloud.com.au Standard REPORTING, cause: WRONG_CALL_STATE
2fc5631f-a6a4-4eac-b289-66686c8d592a 2020-11-30 04:37:08.536825 [DEBUG] switch_core_state_machine.c:936 (sofia/internal/1001@ndautocare.xoomcloud.com.au) State REPORTING going to sleep
2fc5631f-a6a4-4eac-b289-66686c8d592a 2020-11-30 04:37:08.536825 [DEBUG] switch_core_state_machine.c:611 (sofia/internal/1001@ndautocare.xoomcloud.com.au) State Change CS_REPORTING -> CS_DESTROY
2fc5631f-a6a4-4eac-b289-66686c8d592a 2020-11-30 04:37:08.536825 [DEBUG] switch_core_session.c:1726 Session 113 (sofia/internal/1001@ndautocare.xoomcloud.com.au) Locked, Waiting on external entities
2fc5631f-a6a4-4eac-b289-66686c8d592a 2020-11-30 04:37:08.536825 [NOTICE] switch_core_session.c:1744 Session 113 (sofia/internal/1001@ndautocare.xoomcloud.com.au) Ended
2fc5631f-a6a4-4eac-b289-66686c8d592a 2020-11-30 04:37:08.536825 [NOTICE] switch_core_session.c:1748 Close Channel sofia/internal/1001@ndautocare.xoomcloud.com.au [CS_DESTROY]
2fc5631f-a6a4-4eac-b289-66686c8d592a 2020-11-30 04:37:08.536825 [DEBUG] switch_core_state_machine.c:739 (sofia/internal/1001@ndautocare.xoomcloud.com.au) Running State Change CS_DESTROY (Cur 0 Tot 113)
2fc5631f-a6a4-4eac-b289-66686c8d592a 2020-11-30 04:37:08.536825 [DEBUG] switch_core_state_machine.c:749 (sofia/internal/1001@ndautocare.xoomcloud.com.au) State DESTROY
2fc5631f-a6a4-4eac-b289-66686c8d592a 2020-11-30 04:37:08.536825 [DEBUG] mod_sofia.c:364 sofia/internal/1001@ndautocare.xoomcloud.com.au SOFIA DESTROY
2fc5631f-a6a4-4eac-b289-66686c8d592a 2020-11-30 04:37:08.536825 [DEBUG] switch_core_state_machine.c:181 sofia/internal/1001@ndautocare.xoomcloud.com.au Standard DESTROY
2fc5631f-a6a4-4eac-b289-66686c8d592a 2020-11-30 04:37:08.536825 [DEBUG] switch_core_state_machine.c:749 (sofia/internal/1001@ndautocare.xoomcloud.com.au) State DESTROY going to sleep
 

DigitalDaz

Administrator
Staff member
Sep 29, 2016
3,038
556
113
Get a siptrace using sngrep, there's something very wrong there.
 

xoomcloud

New Member
Nov 25, 2020
2
0
1
37
Get a siptrace using sngrep, there's something very wrong there.
I can see constant entries popping up quicker than i can clear the list. This is the output for the local call i just made which didnt do anything. Im not getting any error or noise through the handset. Just dead. I have also noticed intermittently i get calls inbound to the handset from what shows up as SIPVICIOUS. No idea what this is. Im new at all this PBX stuff so any help is greatly appreciated.

Cheers
pic2.pngpic.png
 

DigitalDaz

Administrator
Staff member
Sep 29, 2016
3,038
556
113
You are new to all this PBX stuff but are trying to attach a Grandstream PBX to an extension?

Your PBX looked to be getting challenged but didn't answer.
 
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