thinQ

I'm a small fish but I have to say, I have been really happy with thinQ. It was very straight forward to setup with FusionPBX, and works easily with my failover setup. Sends calls to primary IP, and fails over to secondary IP.

Their support is "wow" good. As in you call their phone number, and you're talking with an extremely knowledgeable tech in about 2 minutes. Even if the problem is all your fault, they'll spend time with you to help sort it out if they can.

The only downside I can think of right now is DID availability- they do not have as many numbers available as voip.ms.
 
I like their costs, and the LCR thing they have. But almost everytime I would send a call out them it would not take the caller ID with it. My users would call out of it and the receiving end would see an unavailable on their cell. I could have been doing something wrong tho
 
I like their costs, and the LCR thing they have. But almost everytime I would send a call out them it would not take the caller ID with it. My users would call out of it and the receiving end would see an unavailable on their cell. I could have been doing something wrong tho
I tried them and had the same result. I use them for international only and only because I have a credit with them. I now use Teli and have been with them for a while. Great support and great prices. If interested, I'd be happy to make an introduction.
 
I used thinq for a long long time - not too much anymore though, had a lot of grief with Canadian termination. I think the caller id thing is a setting in the outbound route telling it to send cid as pid, but ill be damned if i can remember for sure. I will say their support is very good and can be really helpful. If you call in with call examples, you can see what the pbx is sending and what they are expecting. My guess is its pid vs rpid, and they can set that on their end for some of the carriers if its wrong.
 
Ahh, i was under the impression pid didn't work on the gateway from ages ago, and never bothered to check if it has changed. So i went to setting it per call on carriers that wouldnt take rpid, or asking them to change it.
 
Oh, and as to how i used them, I tended to use them as the last in the route. I get better pricing from other top tier carriers, so they were the catchall. Their orig leaves a lot to be desired, and the lack of other providers besides Intelliquent né Onvoy né broadvox always left something to be desired. But really a great starter carrier i thinq hehe.