Trying to use the event socket to see extensions status

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DigitalDaz

DigitalDaz

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Sep 29, 2016
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I'm trying to use the event socket to determine whether and extension is engaged.

Has anyone already skinned this cat?

I don't really want to query I want to take an event and stick it somewhere. At the moment the best bet seems to take any PRESENCE_IN event and then update using that.

If we were dealing with purely non-call waiting situation then I could just set the extension to available status when we have received a state 'terminated' from the event. With call waiting this is no good as we need to know whether there are multiple calls. I think there may always be a 'ringing' state so I could use that to increment an extensions call count but its possible we may receive multiple ringing events for a single call without a terminated in between.

Any help is welcome :)
 
DigitalDaz

DigitalDaz

Administrator
Staff member
Sep 29, 2016
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Actually, it looks like the RINGING, that I was looking at is not a reliable state, I was using Channel-Call-State but that shows ringing even though it appeasrs now answered. It looks like Answer-State or status would be more reliable.:

Code: 
{   u'Answer-State': u'ringing',
    u'Call-Direction': u'inbound',
    u'Caller-ANI': u'200',
    u'Caller-Caller-ID-Name': u'200',
    u'Caller-Caller-ID-Number': u'200',
    u'Caller-Channel-Answered-Time': u'0',
    u'Caller-Channel-Bridged-Time': u'0',
    u'Caller-Channel-Created-Time': u'1607342208042198',
    u'Caller-Channel-Hangup-Time': u'0',
    u'Caller-Channel-Hold-Accum': u'0',
    u'Caller-Channel-Last-Hold': u'0',
    u'Caller-Channel-Name': u'sofia/internal/200@lstest.mypbxdomain.com',
    u'Caller-Channel-Progress-Media-Time': u'0',
    u'Caller-Channel-Progress-Time': u'0',
    u'Caller-Channel-Resurrect-Time': u'0',
    u'Caller-Channel-Transfer-Time': u'0',
    u'Caller-Context': u'lstest.mypbxdomain.com',
    u'Caller-Destination-Number': u'*9664',
    u'Caller-Dialplan': u'XML',
    u'Caller-Direction': u'inbound',
    u'Caller-Logical-Direction': u'inbound',
    u'Caller-Network-Addr': u'86.1.232.35',
    u'Caller-Orig-Caller-ID-Name': u'200',
    u'Caller-Orig-Caller-ID-Number': u'200',
    u'Caller-Privacy-Hide-Name': u'false',
    u'Caller-Privacy-Hide-Number': u'false',
    u'Caller-Profile-Created-Time': u'1607342208042198',
    u'Caller-Profile-Index': u'1',
    u'Caller-Screen-Bit': u'true',
    u'Caller-Source': u'mod_sofia',
    u'Caller-Unique-ID': u'aad686ac-13e9-432e-9beb-f5a7ad6ac1f3',
    u'Caller-Username': u'200',
    u'Channel-Call-State': u'RINGING',
    u'Channel-Call-UUID': u'aad686ac-13e9-432e-9beb-f5a7ad6ac1f3',
    u'Channel-HIT-Dialplan': u'true',
    u'Channel-Name': u'sofia/internal/200@lstest.mypbxdomain.com',
    u'Channel-Presence-ID': u'200@lstest.mypbxdomain.com',
    u'Channel-Read-Codec-Bit-Rate': u'64000',
    u'Channel-Read-Codec-Name': u'G722',
    u'Channel-Read-Codec-Rate': u'16000',
    u'Channel-State': u'CS_ROUTING',
    u'Channel-State-Number': u'4',
    u'Channel-Write-Codec-Bit-Rate': u'64000',
    u'Channel-Write-Codec-Name': u'G722',
    u'Channel-Write-Codec-Rate': u'16000',
    u'Core-UUID': u'0800441e-aa88-477e-885c-f0e10180bb34',
    u'Event-Calling-File': u'switch_channel.c',
    u'Event-Calling-Function': u'switch_channel_perform_presence',
    u'Event-Calling-Line-Number': u'799',
    u'Event-Date-GMT': u'Mon, 07 Dec 2020 11:56:48 GMT',
    u'Event-Date-Local': u'2020-12-07 11:56:48',
    u'Event-Date-Timestamp': u'1607342208082199',
    u'Event-Name': u'PRESENCE_IN',
    u'Event-Sequence': u'3439218',
    u'FreeSWITCH-Hostname': u'ls1',
    u'FreeSWITCH-IPv4': u'172.26.0.85',
    u'FreeSWITCH-IPv6': u'::1',
    u'FreeSWITCH-Switchname': u'ls1',
    u'Presence-Call-Direction': u'inbound',
    u'Presence-Calling-File': u'src/switch_core_state_machine.c',
    u'Presence-Calling-Function': u'check_presence',
    u'Presence-Calling-Line': u'525',
    u'Unique-ID': u'aad686ac-13e9-432e-9beb-f5a7ad6ac1f3',
    u'alt_event_type': u'dialog',
    u'event_count': u'0',
    u'event_type': u'presence',
    u'from': u'200@lstest.mypbxdomain.com',
    u'login': u'src/switch_channel.c',
    u'presence-call-direction': u'inbound',
    u'presence-call-info-state': u'alerting',
    u'proto': u'any',
    u'rpid': u'unknown',
    u'status': u'CS_ROUTING'}
200@lstest.mypbxdomain.com RINGING
{   u'Answer-State': u'answered',
    u'Call-Direction': u'inbound',
    u'Caller-ANI': u'200',
    u'Caller-Caller-ID-Name': u'200',
    u'Caller-Caller-ID-Number': u'200',
    u'Caller-Channel-Answered-Time': u'1607342208082199',
    u'Caller-Channel-Bridged-Time': u'0',
    u'Caller-Channel-Created-Time': u'1607342208042198',
    u'Caller-Channel-Hangup-Time': u'0',
    u'Caller-Channel-Hold-Accum': u'0',
    u'Caller-Channel-Last-Hold': u'0',
    u'Caller-Channel-Name': u'sofia/internal/200@lstest.mypbxdomain.com',
    u'Caller-Channel-Progress-Media-Time': u'0',
    u'Caller-Channel-Progress-Time': u'0',
    u'Caller-Channel-Resurrect-Time': u'0',
    u'Caller-Channel-Transfer-Time': u'0',
    u'Caller-Context': u'lstest.mypbxdomain.com',
    u'Caller-Destination-Number': u'*9664',
    u'Caller-Dialplan': u'XML',
    u'Caller-Direction': u'inbound',
    u'Caller-Logical-Direction': u'inbound',
    u'Caller-Network-Addr': u'86.1.232.35',
    u'Caller-Orig-Caller-ID-Name': u'200',
    u'Caller-Orig-Caller-ID-Number': u'200',
    u'Caller-Privacy-Hide-Name': u'false',
    u'Caller-Privacy-Hide-Number': u'false',
    u'Caller-Profile-Created-Time': u'1607342208042198',
    u'Caller-Profile-Index': u'1',
    u'Caller-Screen-Bit': u'true',
    u'Caller-Source': u'mod_sofia',
    u'Caller-Unique-ID': u'aad686ac-13e9-432e-9beb-f5a7ad6ac1f3',
    u'Caller-Username': u'200',
    u'Channel-Call-State': u'RINGING',
    u'Channel-Call-UUID': u'aad686ac-13e9-432e-9beb-f5a7ad6ac1f3',
    u'Channel-HIT-Dialplan': u'true',
    u'Channel-Name': u'sofia/internal/200@lstest.mypbxdomain.com',
    u'Channel-Presence-ID': u'200@lstest.mypbxdomain.com',
    u'Channel-Read-Codec-Bit-Rate': u'64000',
    u'Channel-Read-Codec-Name': u'G722',
    u'Channel-Read-Codec-Rate': u'16000',
    u'Channel-State': u'CS_EXECUTE',
    u'Channel-State-Number': u'4',
    u'Channel-Write-Codec-Bit-Rate': u'64000',
    u'Channel-Write-Codec-Name': u'G722',
    u'Channel-Write-Codec-Rate': u'16000',
    u'Core-UUID': u'0800441e-aa88-477e-885c-f0e10180bb34',
    u'Event-Calling-File': u'switch_channel.c',
    u'Event-Calling-Function': u'switch_channel_perform_presence',
    u'Event-Calling-Line-Number': u'799',
    u'Event-Date-GMT': u'Mon, 07 Dec 2020 11:56:48 GMT',
    u'Event-Date-Local': u'2020-12-07 11:56:48',
    u'Event-Date-Timestamp': u'1607342208082199',
    u'Event-Name': u'PRESENCE_IN',
    u'Event-Sequence': u'3439235',
    u'FreeSWITCH-Hostname': u'ls1',
    u'FreeSWITCH-IPv4': u'172.26.0.85',
    u'FreeSWITCH-IPv6': u'::1',
    u'FreeSWITCH-Switchname': u'ls1',
    u'Presence-Call-Direction': u'inbound',
    u'Presence-Calling-File': u'src/switch_channel.c',
    u'Presence-Calling-Function': u'switch_channel_perform_mark_answered',
    u'Presence-Calling-Line': u'3859',
    u'Unique-ID': u'aad686ac-13e9-432e-9beb-f5a7ad6ac1f3',
    u'alt_event_type': u'dialog',
    u'event_count': u'1',
    u'event_type': u'presence',
    u'from': u'200@lstest.mypbxdomain.com',
    u'login': u'src/switch_channel.c',
    u'presence-call-direction': u'inbound',
    u'presence-call-info-state': u'active',
    u'proto': u'any',
    u'rpid': u'unknown',
    u'status': u'answered'}
200@lstest.mypbxdomain.com RINGING
{   u'Answer-State': u'hangup',
    u'Call-Direction': u'inbound',
    u'Caller-ANI': u'200',
    u'Caller-Caller-ID-Name': u'200',
    u'Caller-Caller-ID-Number': u'200',
    u'Caller-Channel-Answered-Time': u'1607342208082199',
    u'Caller-Channel-Bridged-Time': u'0',
    u'Caller-Channel-Created-Time': u'1607342208042198',
    u'Caller-Channel-Hangup-Time': u'1607342213622209',
    u'Caller-Channel-Hold-Accum': u'0',
    u'Caller-Channel-Last-Hold': u'0',
    u'Caller-Channel-Name': u'sofia/internal/200@lstest.mypbxdomain.com',
    u'Caller-Channel-Progress-Media-Time': u'0',
    u'Caller-Channel-Progress-Time': u'0',
    u'Caller-Channel-Resurrect-Time': u'0',
    u'Caller-Channel-Transfer-Time': u'0',
    u'Caller-Context': u'lstest.mypbxdomain.com',
    u'Caller-Destination-Number': u'*9664',
    u'Caller-Dialplan': u'XML',
    u'Caller-Direction': u'inbound',
    u'Caller-Logical-Direction': u'inbound',
    u'Caller-Network-Addr': u'86.1.232.35',
    u'Caller-Orig-Caller-ID-Name': u'200',
    u'Caller-Orig-Caller-ID-Number': u'200',
    u'Caller-Privacy-Hide-Name': u'false',
    u'Caller-Privacy-Hide-Number': u'false',
    u'Caller-Profile-Created-Time': u'1607342208042198',
    u'Caller-Profile-Index': u'1',
    u'Caller-Screen-Bit': u'true',
    u'Caller-Source': u'mod_sofia',
    u'Caller-Unique-ID': u'aad686ac-13e9-432e-9beb-f5a7ad6ac1f3',
    u'Caller-Username': u'200',
    u'Channel-Call-State': u'HANGUP',
    u'Channel-Call-UUID': u'aad686ac-13e9-432e-9beb-f5a7ad6ac1f3',
    u'Channel-HIT-Dialplan': u'true',
    u'Channel-Name': u'sofia/internal/200@lstest.mypbxdomain.com',
    u'Channel-Presence-ID': u'200@lstest.mypbxdomain.com',
    u'Channel-Read-Codec-Bit-Rate': u'64000',
    u'Channel-Read-Codec-Name': u'G722',
    u'Channel-Read-Codec-Rate': u'16000',
    u'Channel-State': u'CS_HANGUP',
    u'Channel-State-Number': u'11',
    u'Channel-Write-Codec-Bit-Rate': u'64000',
    u'Channel-Write-Codec-Name': u'G722',
    u'Channel-Write-Codec-Rate': u'16000',
    u'Core-UUID': u'0800441e-aa88-477e-885c-f0e10180bb34',
    u'Event-Calling-File': u'switch_channel.c',
    u'Event-Calling-Function': u'switch_channel_perform_presence',
    u'Event-Calling-Line-Number': u'799',
    u'Event-Date-GMT': u'Mon, 07 Dec 2020 11:56:53 GMT',
    u'Event-Date-Local': u'2020-12-07 11:56:53',
    u'Event-Date-Timestamp': u'1607342213622209',
    u'Event-Name': u'PRESENCE_IN',
    u'Event-Sequence': u'3439286',
    u'FreeSWITCH-Hostname': u'ls1',
    u'FreeSWITCH-IPv4': u'172.26.0.85',
    u'FreeSWITCH-IPv6': u'::1',
    u'FreeSWITCH-Switchname': u'ls1',
    u'Hangup-Cause': u'NORMAL_CLEARING',
    u'Presence-Call-Direction': u'inbound',
    u'Presence-Calling-File': u'src/switch_core_state_machine.c',
    u'Presence-Calling-Function': u'check_presence',
    u'Presence-Calling-Line': u'525',
    u'Unique-ID': u'aad686ac-13e9-432e-9beb-f5a7ad6ac1f3',
    u'alt_event_type': u'dialog',
    u'event_count': u'2',
    u'event_type': u'presence',
    u'from': u'200@lstest.mypbxdomain.com',
    u'login': u'src/switch_channel.c',
    u'presence-call-direction': u'inbound',
    u'presence-call-info-state': u'idle',
    u'proto': u'any',
    u'rpid': u'unknown',
    u'status': u'CS_HANGUP'}
 
U

ubergoober

New Member
Mar 10, 2018
18
2
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I'm subscribing to CHANNEL_HANGUP_COMPLETE and CHANNEL_ANSWER events to get that information, but I'm not dealing with call waiting in my small environment.
 
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