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Figure anything out on the dialplan?

Thanks Daz. I created a checkpoint on the VM so I'll play around with the above until you think you nail it down. Thanks!

Were you able to do any testing to see if it was working for you?

I'm still tinkering around with it, my latest approach has been to turn off recording in the call center queue and use the dialplan to start and stop recording, but I've hit a block on hangup not stopping the recording. I'd love to see what you've discovered :)

Sure can, dial plans are a little complex, what's the best way to share them? IDK if this helps, but here's inbound/outbound routes and a zip of the dialplan directory. some data masked like domain names. https://pastebin.freeswitch.org/view/d606f228 My PBX provider has informed me that both...

Hello again, Still making progress on this configuration. Inbound calling works great, but outbound calls and calls to local extensions all route to our inbound IVR. Logs: https://pastebin.freeswitch.org/view/106cb45b It seems like the inbound dial plan is being processed first before rules in...

Resolved this, the external SIP address was set to my SIP provider instead of my public IP address of the server.

Hello again, Making slow and steady progress on our new PBX install with our native SIP provider (no auth). Ran into a snag after configuring the ACL. No gateway defined under gateways, only under ACL. Here's the output from fs_cli https://pastebin.freeswitch.org/view/d1abef1f It seems like...

When selecting which Mod Shout Decoder version, there are options of i386, i486, i586, i686, amd64, and generic. It seems the default is i386, but I can't find any information on what each version does and if there are any advantages of one version over the other. Is this just what instruction...

The call_timeout=15 sip_invite_domain etc part of Contact. It seems that shouldn't be there, perhaps a bug? My old PBX installation simply shows user/ext/@domain. Not a big deal, just doesn't seem right.

Hello, Brand new installation of FusionPBX/Freeswitch, and noticed that the Contacts section of Agents under Call Center is displaying unneeded information. Is there any quick way to resolve this?

I'd like to add my need for this exact requirement for PCI compliance. I've attempted to create a 'Payment' that our CS reps transfer to which doesn't have recordings enabled, but after a xfer from Support to Payments, the call continues to record. We need to record our call data, just not when...