enable the record for outgoing and incoming calls

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DigitalDaz

Administrator
Staff member
Sep 29, 2016
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I have just made a brand new install here and call recording works just fine, you must have altered something as this literally is fresh out of the box. I have done no more than create a couple of extensions and a destination:

callrecording.jpg

The first call shown is a simulated inbound call to a DID 11111 and the second call is just a regular extension to extension call.
 

ppenkov

New Member
Aug 10, 2018
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Thank you for the feedback.

I have to do some other tests, after which I'll do a new install.

Anyway, at least now I know where I have to look.
 

mc6650

Member
Apr 8, 2019
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Hello
Quick question. Can the call record feature be set up to be "on demand". For example if extension 203 is a Yealink cordless phone could I setup a feature code (*1) so that if I chose to record a call I would press *1 while on the call. To retrieve the recording I would log into my user profile for 203 and listen to it from there. Thanks in advance for any help that can be provided.
 
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