SOLVED Fax Failing - Inbound & Outbound

[ict2842]

Hello all,

I was running 5.0.3 and just updated to the latest version available under 5.0.4.
When I try receiving a fax, I get these logs:


When I try to send a fax, this occurs:


Has anyone seen similar issues? I had default settings but changed fax_enable_t38_request=false to true as a test. External inbound is being tested from faxzero.com.

 

[datafanatics]

Did you check folder permissions?

 

[ict2842]

The question also becomes what permissions are needed?
Would the below do?

chown -R www-data:www-data /var/lib/fusionpbx

 

[datafanatics]

The folder in question is /var/lib/freeswitch so it would be the below, but before you do this, do a listing of /var/lib/freeswitch and /var/lib/freeswitch/storage and make sure it's using freeswitch:daemon for everything else.

chown -R freeswitch:daemon /var/lib/freeswitch/storage/fax

My server:

[root@abyss fax]# pwd
/var/lib/freeswitch/storage/fax
[root@abyss fax]# ls -al
total 24
drwxrwx--- 4 freeswitch daemon 4096 Oct 2 09:02 .
drwxrwx--- 4 freeswitch daemon 4096 Mar 24 2022 ..
-rw-rw-r-- 1 freeswitch daemon 6593 May 23 08:07 emailed_faxes.log
<removed the domain folders from listing>

 

[ict2842]

I haven't run my command yet, but you're saying I need to run to fix things up, correct? Permissions are to the web server instead of freeswitch which is the issue.

chown -R freeswitch:daemon /var/lib/freeswitch/

 

[datafanatics]

I guess it really depends on whether freeswitch is running as www-data as well. I'm running CentOS so there could be a difference in how they do things there. Maybe I can find the chown statements in the install, I'll check.

 

[ict2842]

I think I found the file, which looks like mine is accurate. https://github.com/fusionpbx/fusion...ebian/resources/switch/package-permissions.sh

 

[datafanatics]

Yeah I typed that out yesterday and apparently didn't hit post.

fusionpbx-install.sh/debian/resources/switch/package-permissions.sh at master · fusionpbx/fusionpbx-install.sh

Contribute to fusionpbx/fusionpbx-install.sh development by creating an account on GitHub.

github.com

 

[ict2842]

Permissions looked right, I ran those commands anyway.

All is working now. Thank you!
This also fixed my inability to upload VM greetings.

 

[datafanatics]

Good deal!