Help needed with multiple 'internal' profiles

[mahalel_]

Hi, I am trying to achieve the following scenario.

                                    Publ - 43.x.x.x
                                    Priv - 10.0.0.x

                        +----------------+--------------+
                        |    Public      |  Private     |
     Mobile APP         +-------------------------------+         Deskphones
+----------------> 5061 |  Internal_pub  |   Internal   | 5060 <----------------+
                        +----------------+              |
+----------------> 5080 |  External      |              |
     Carriers           +----------------+--------------+

I have created the internal_pub profile as a copy of the internal profile.
I've made the following modifications in the internal_pub and internal profile:

db_name = share_presence
force-register-db-domain = $${domain}
force-register-domain = $${domain}
presence-hosts = $${domain}

the ext-rtp/sip-ip and rtp/sip-ip ports are configured accordingly in each profile.

I have a phone registered on the internal_pub profile as extn 510 and a deskphone registered on the Internal profile as extn 510.

When I put a call through to that extn (either internal or from external), only the phone registered on the internal profile rings.
If I unplug the deskphone, calling extn 510 goes straight to voicemail because extn is unregistered.

With my limited understanding, I think the problem is that the system doesn't see the same extension registered on different profiles to be the same 'entity'.

Any help with this scenario would be appreciated, thank you.

 

[DigitalDaz]

Don't you need to enable multiple registrations in Freeswitch when you are using the same extension for multiple devices??

 

[mahalel_]

Ah yes, I forgot to say I also enabled multiple registrations , value 'contact' on both profiles.