Good evening folks,
Today I am posting because I purchased a DID from Callcentric.com. However, when I set it up under dial plan, Inbound route the DID, it never rings my Mac softphone application.
I have it setup as:
Destination prefix
I put the DID
Destination
I also put the DID.
For action I have it to ring the ring group, Support.
I'd be happy to create an account for someone who is sighted to have a look (I say sighted, because i myself am visually impaired,) and I am wondering whether or not the screen reader I use, it may have mis-read some stuff, therefore causing me to incorrectly setup my DID with FusionPBX.
My hope in setting up the DID is that when someone calls into the DID, it should ring the support ring group and be transferred to extension 100. 100 is already apart of the ring group itself, so I believe that that is ok.
If someone is willing to check (if I create them an admin account,) I'd appreciate it.
If not, however, I can completely understand. In which case, how then do I setup my CallCentirc DID with Freeswitch/FusionPBX?
Today I am posting because I purchased a DID from Callcentric.com. However, when I set it up under dial plan, Inbound route the DID, it never rings my Mac softphone application.
I have it setup as:
Destination prefix
I put the DID
Destination
I also put the DID.
For action I have it to ring the ring group, Support.
I'd be happy to create an account for someone who is sighted to have a look (I say sighted, because i myself am visually impaired,) and I am wondering whether or not the screen reader I use, it may have mis-read some stuff, therefore causing me to incorrectly setup my DID with FusionPBX.
My hope in setting up the DID is that when someone calls into the DID, it should ring the support ring group and be transferred to extension 100. 100 is already apart of the ring group itself, so I believe that that is ok.
If someone is willing to check (if I create them an admin account,) I'd appreciate it.
If not, however, I can completely understand. In which case, how then do I setup my CallCentirc DID with Freeswitch/FusionPBX?