Play IVR option selected, before connecting the call

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hamagid

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Dec 14, 2020
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is it possible to play the IVR option selected, to the callee before connecting the call?

Let's say the caller selects option 5 from the IVR, it's transferred to an extension, when the extension picks up the phone it should play "option 5 selected" (only for the callee, not for the caller) and then connect the call?
 
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agree

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Aug 26, 2018
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You can do that with group_confirm_file and group_confirm_key. You'll have to create a dialplan or dialplan tool that makes use of it.
 
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