Hi Guys,
I currently use 3cx and testing fusion to see if it could be a replacement.. Im sure it can, although I'm struggling with stuff thats really easy in 3cx.
Im using Queues as an example, and the documentation seems really difficult to find. So queues then - do I add a queue, or a call centre queue? Ring groups are straight forward and work, but adding extensions to a queue seems overly complicated and not intuitive to understand.
Is this a fair question or am I being thick? Im new, and trying to learn about Fusion, but feel its not accessible for some reason.
Many thanks
Billy
I currently use 3cx and testing fusion to see if it could be a replacement.. Im sure it can, although I'm struggling with stuff thats really easy in 3cx.
Im using Queues as an example, and the documentation seems really difficult to find. So queues then - do I add a queue, or a call centre queue? Ring groups are straight forward and work, but adding extensions to a queue seems overly complicated and not intuitive to understand.
Is this a fair question or am I being thick? Im new, and trying to learn about Fusion, but feel its not accessible for some reason.
Many thanks
Billy