Recent content by breschi

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    Zammad Ticketing System Integration

    Hi, I use this script and works well. I have some trouble if I use that in combination with mod_callcenter: in particular, the event execute_on_answer and api_hangup_hook doesn't fire if an agent answer or hangup a call. Do you have an idea why this event are not launched with mod_callcenter...
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    Caller ID Lookup (cidlookup) from Contacts.

    Hi, I used this method for lookup the incoming number and all works well if I transfer the number directly to a telephone. If i transfer the call to a call center and then to a telephone I lose the name of the caller and I see only the number. How can I pass also the name to a call center? Thank...