Recent content by chinthaka

Furthermore its noted that these calls are not clear for the remote party, When recording is disabled calls are clear.

Hi I'm experiencing an issue where the ringing tone is not audible when call recording is enabled for an extension. However, when recording is disabled, the issue disappears. I found another thread discussing the same issue, but the suggested configuration changes didn’t resolve the problem...

Yes. That was the issue. Disabled recording on Call center, Enabled recording on Agent. Enabled Outgoing recording on extension. Now its seems to be fixed.

When checking call recording I noticed that randomly (about 1 out of 10) some recordings are playing at exactly 2X speed. Call recordings are set as ALL at Extension level. Calls are incoming calls through Call center. Another post mentioned setting codec variables, but there seems to be no...

I want to change the bit rate of the call recording files to reduce storage usage. Where can I update the configuration for this?

How can I configure a IP phone to register with specific FusionPBX domain. There is no option in IP phones to enter a domain. ex : microsip has a domain parameter

I need to play 2 different recordings for Invalid and Timeout, Is that possible ? :rolleyes:

Is it possible to add an IVR Timeout option in FusionPBX ? (Same as IVR timeout in FreePBX) ex : Initial IVR greeting is played and the user do not enter any input. The system should be able to Play a recording "You have not entered a option. Please try again"