Recent content by cnkrc

  1. C

    Can't receive incoming calls, urgent setup needed

    Hi, Yes, MicroSip is a softphone :) My provider is different. Now I successfully created outbound route and there is no problem to call an external number via Softphone. **But I can't receive incoming calls. I created AN IVR and choose it from the destinations menu to pull incoming calls...
  2. C

    Can't receive incoming calls, urgent setup needed

    Thank you so much! I'll now apply all steps. Best.
  3. C

    Can't receive incoming calls, urgent setup needed

    Unfortunately I'm visually impaired and it is hard to understand screenshot. So would that be possible to write the details please? Also, if you have few minutes, can we communicate directly to check my server? Thank you.
  4. C

    Can't receive incoming calls, urgent setup needed

    Hi, Sorry, I don't understand. Currently I have my phone number gateway information including it's IP and domain, username and password. I'm using extension that I created from FusionPBX to login to MicroSip and entering my FusionPBX IP address to MicroSip. Currently My FusionPBX IP is already...
  5. C

    Can't receive incoming calls, urgent setup needed

    Hi, O, an important step. I'll go ahead and add. How can I enter my IP address format? 1. Going to ACL section, 2. Click add. 3. Enter a description. 4. Choose allow from the default dropdown menu. 5. Enter my IP to the CIDR input box and choose 'allow' and save it. Are they correct?
  6. C

    Can't receive incoming calls, urgent setup needed

    Hello, We have an event in our nonprofit organization and I have to get my PBX up and running asap. I can not receive phone calls, here the details: 1. I've created a Debian 9 machine and installed FusionPBX according to official docs. 2. I whent to accounts/gateways and added my gateway...