Recent content by gflow

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    Fusion PBX Call Center Function

    @Rishaard are you talking to yourself?
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    Fusion PBX Call Center Function

    Let's say you use the FusionPBX Top-Down queue strategy for queue A (Sales) you could have those agents with the most skills in sales in a higher tier and those with lower skills in lower tiers. You do the same for all of your queues. When an agent "John" logs in he may be ranked 30 in Queue A...
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    Change default MOH for single tenant

    Confirmed the change suggested in your linked worked.
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    Change default MOH for single tenant

    great, will give that a test and post the results back here.
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    Change default MOH for single tenant

    Hey, Can anybody advise how I could change the default music on hold for a single tenant?
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    SBC suggestion for use with FusionPBX

    Have you used it with FusionPBX?
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    Bug installation all OS

    Are you trying to install master or stable branch?
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    WORST [call records] search I've ever used - or am I doing it wrong?

    take a look your files in the terminal in the xml_cdr directory and check the last modification time for those files
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    WORST [call records] search I've ever used - or am I doing it wrong?

    Yeah I'm still running 4.4.9 and manually upgrading clients to a newer version. I also started migrating some clients off to MirtaPBX, a platform where I don't have to hold my breath and hope for the best when I click the upgrade button.
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    WORST [call records] search I've ever used - or am I doing it wrong?

    That version is quite old now, why don't you upgrade to the latest?
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    WORST [call records] search I've ever used - or am I doing it wrong?

    something is wrong because that's not how it should work. What version of FusionPBX are you using?
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    SBC suggestion for use with FusionPBX

    I followed these instructions to get it working: https://forums.telcobridges.com/tbwiki/FreeSBC:FusionPBX It take a bit of time to understand how and why they do things in the platform but once you get your head around that it's all logical. If I was going to take mine into production i'd...
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    SBC suggestion for use with FusionPBX

    FreeSBC/ProSBC - I've tested it successfully, pricing is great, it's a commercial product with support. Although I never used it in a production environment.
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    Phones not registering and outbound call issue

    Have you set an outbound callerID in your extension?
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    Automatic billing reports

    I have modified the xml_cdr.php page for reporting. You can perform a search on that page and then schedule reports to be emailed out in either PDF or CSV format for a specific period of time (ie. Previous day, Last 7 days, Last Month etc) and you can also select the Timezone for that period...