Recent content by kenn10

Mark, this is very helpful. Thanks!

Yes, having someone who speaks the native tongue in question is very important in the translation process. Getting the words and grammar correct is a very big job when updating the GUI interface. I'm sure @pbxgeek will be happy to have assistance with a foreign language. Google translate often...

Here is an interesting company that appears to have already created sets of voice prompts for FreeSwitch: https://www.westany.com/freeswitch/

You are running a fairly old version of FS PBX. There have been a lot of updates since 1.7. I don't know if @pbxgeek might have made changes that affect the time zone between where you are and the current 1.8.2 version. The changes have been coming fast and furious.

ChatGPT is the absolute WORST AI to use for programming and troubleshooting. Grok or Gemini are much more reliable. Better yet, follow the instructions at the product's web site.

Thanks. New dashboard buttons a great! I love the new MOH interface and the ability to have the music files play randomized now.

This is a minor suggestion. On the dashboard screen, I instinctively press the icon on each button. Of course, the icon is not in the box that will take you to the selection. My suggestion would be to make the active area of the button include the icon on the button as well.

Dial plan XML changes are part of the setup in the instructions. Here is how my Call Center looks in FusionPBX: The magic is in the new and modified .lua scripts and the modified XML. The GUI is just a basic setup which allows the caller to press-1 to be transferred to a voice mailbox.

This is my original post: https://www.pbxforums.com/threads/announce-position-in-queue-upon-entry-and-continue-to-update.8733/

Yes it works. You have to create callcenter-announce-position. Read the initial post that I link to and then see what modifications I made to it. I have DM'd you a test number so you can see how it works when implemented.

OK! That does the trick. It has to be set under Advanced > Group Manager then click on the permissions for Superadmin and scroll down to Ring Groups Then click the check box next to Caller-ID Name Prefix to enable. Save, log out and log back in to see the field.

On current FusionPBX, the caller-id name and number, if specified, are what is sent out when the ring group rings an external number. It is not a caller-id prefix for incoming calls to ring group members. That is exactly how it works in FS PBX.

Correct. FreePBX does it but I don't see an option in the GUI for FS PBX or FusionPBX. You should submit an enhancement request on the FS PBX issues list at https://github.com/nemerald-voip/fspbx/issues

I think I found where you can add a CID prefix for your ring group. You do it on the advanced tab of the Phone Numbers. In this case on the inbound DID for the ring group, you can add a prefix to the incoming caller-id. It isn't quite the same as adding a prefix for all calls to the ring...

I agree. The box is much wider than necessary for the extension descriptions so why not make the box smaller and put the "Add Selected Members" button to the right side of the box instead of under it. @pbxgeek might want to look at that for a minor redesign of the screen. I've added this to...